AdministrativeCommercialDecember 31, 2020

Availity Attachment tools for Empire and affiliate payers – Live webinars

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

In this 60-minute webinar, you will learn how to use Availity's* Attachment tools to submit and track supporting documentation electronically to Empire BlueCross BlueShield (“Empire”) and affiliate payers.

 

We will explore new key workflow options to fit your organization’s needs, including how to:

  • Work a request in the inbox of your Attachments Dashboard.
  • Enter and submit a web claim including supporting documentation.
  • Use EDI batch options to trigger a request in your inbox.
  • Track attachments you submitted using sent and history lists in your Attachments Dashboard.
  • Get set up to use these tools.

 

As part of the session, we’ll answer questions and provide handouts and a job aid for you to reference later.

 

Register for an upcoming webinar session:

  1. In the Availity Portal, select Help & Training > Get Trained.
  2. The Availity Learning Center opens in a new browser tab.
  3. Search for and enroll in a session using one of these options:
    • In the Catalog, search by webinar title or keyword.
      • To find this specific live session quickly, use keyword medattach.
    • Select the Sessions tab to scroll the live session calendar.
  4. After you enroll, you’ll receive emails with instructions to join the session.

 

Webinar Dates and Times (PST):

 

DATE

DAY

TIME

January 8, 2021

Friday

10:00 A.M. to 11:00 A.M.

January 19, 2021

Tuesday

12:00 P.M. to 1:00 P.M.

 

909-0121-PN-NY