Administrative Digital SolutionsCommercialOctober 31, 2022

Authorization application enhancements: Faster, easier, and more efficient

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Working together to streamline processes through technology is a collaborative effort. We appreciate your feedback as we continue to improve to meet your expectations. The enhancements we’ve made to the Availity* Essentials Authorization application make it faster, easier, and more efficient to submit digital authorizations for Empire BlueCross BlueShield members.

 

View attachments for authorizations submitted – now you can view the attachments you’ve submitted to support your authorization in the Availity Essentials Authorization application.

 

Servicing and Rendering provider – we’ve enhanced the Availity Essentials Authorization application to enable a group option when selecting the servicing and rendering provider


View correspondence
– Access status and decision letters right from the Authorization application Dashboard. Letters can also be downloaded or printed if needed.

 

Enhanced provider status – Out-of-Network and In-Network provider status has been enhanced to return fewer errors associated with provider status

 

Expanded search – Search rendering and serving provider by NPI and ZIP code for quicker results returned

 

Procedure code enhancement – Add the procedure code on an outpatient authorization for more accurate submission

 

Case update features – Now you can update your authorization right from your authorization Dashboard

 

Training sessions on the Availity Essentials Authorization application are still available

Whether you prefer live training webcasts, on-demand webinar recordings or a resource guide, we have everything you need to learn more about the Availity Essentials Authorization application and how to make the most of the application. Use this link to access the training option best for you.


Next live webcast: Wednesday, November 9, 2022, at 11 a.m. Eastern. Register here.

 

* Availity, LLC is an independent company providing administrative support services on behalf of Empire BlueCross BlueShield.

 

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