CommercialOctober 31, 2022
Authorization application enhancements: Faster, easier, and more efficient
Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.
Working together to streamline processes through technology is a collaborative effort. We appreciate your feedback as we continue to improve to meet your expectations. The enhancements we’ve made to the Availity* Essentials Authorization application make it faster, easier, and more efficient to submit digital authorizations for Empire BlueCross BlueShield members.
View attachments for authorizations submitted – now you can view the attachments you’ve submitted to support your authorization in the Availity Essentials Authorization application.
Servicing and Rendering provider – we’ve enhanced the Availity Essentials Authorization application to enable a group option when selecting the servicing and rendering provider
View correspondence – Access status and decision letters right from the Authorization application Dashboard. Letters can also be downloaded or printed if needed.
Enhanced provider status – Out-of-Network and In-Network provider status has been enhanced to return fewer errors associated with provider status
Expanded search – Search rendering and serving provider by NPI and ZIP code for quicker results returned
Procedure code enhancement – Add the procedure code on an outpatient authorization for more accurate submission
Case update features – Now you can update your authorization right from your authorization Dashboard
Training sessions on the Availity Essentials Authorization application are still available
Whether you prefer live training webcasts, on-demand webinar recordings or a resource guide, we have everything you need to learn more about the Availity Essentials Authorization application and how to make the most of the application. Use this link to access the training option best for you.
Next live webcast: Wednesday, November 9, 2022, at 11 a.m. Eastern. Register here.
PUBLICATIONS: November 2022 Newsletter
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