Products & ProgramsCommercialJune 30, 2021

AIM Rehabilitative program - initial evaluations and site of service reviews

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Please be aware that AIM Specialty Health® (AIM), * a separate company, will not expand the

AIM Rehabilitation program to perform medical necessity review for physical, occupational and speech therapy procedures for the requested site of service at this time. 

 

AIM will continue to manage physical therapy (PT), occupational therapy (OT) and speech therapy (ST) medical necessity reviews and will require prior authorization for all outpatient facility and office-based rehabilitative and habilitative services.

 

How to place a review request

Providers may submit prior authorization requests to AIM in one of several ways: 

  • Access AIM’s ProviderPortallSM directly at http://www.providerportal.com. Online access is available 24/7 to process orders in real-time and is the fastest and most convenient way to request authorization.
  • Access AIM via the Availity Portal* at https://www.availity.com.
  • Call the AIM Contact Center toll-free number at 1-800-714-0040 from 7 a.m. to 7 p.m. ET.

 

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PUBLICATIONS: July 2021 Newsletter