Submitting prior authorizations is now easier and multi-payer

We know how much easier it is when you have access to digital apps that streamline your work. Thousands of providers already use the Availity* Authorization app to submit prior authorizations for other payers. Now, we want to make it easier to submit prior authorization requests to Anthem by making the app available in 2022 to our providers as well.


ICR is still available

If you need to refer to an authorization that was submitted through the Interactive Care Reviewer (ICR), you still have access to that information. We have developed a pathway for you to access your ICR dashboard — You simply follow the prompts provided through the Availity Authorization app.


Innovation in progress

While we grow the Availity Authorization app to provide even greater functionality and to expand Anthem-specific prior authorizations, we have provided access to ICR for:

  • Appeals
  • Behavioral health authorizations
  • Federal Employee Program authorizations
  • Medical specialty pharmacy authorizations


Notices in the Availity Authorization app will guide you through the process for accessing ICR for these Alternate Authorization/Appeal functions.


Begin submitting digital prior authorizations through the Authorization app in 2022

If you aren’t already familiar with the Availity Authorization app, live training and recorded webinars are available.



Time (All training sessions are one hour)

Wednesday, January 5, 2022

11 a.m.

Tuesday, January 11, 2022

3 p.m.

Thursday, January 20, 2022

Noon p.m.

Tuesday, January 25, 2022

Noon p.m.

Wednesday, January 26, 2022

3 p.m.


You can always log onto to view the webinars at your convenience. From Help & Training, select Get Trained to access the Availity Learning Center. Select the Session tab to see all upcoming live webinars.


Tip: To find the authorization training faster, use keyword AvAuthRef in the search field.

Give it a try
Eliminate the time and costs associated with faxing prior authorizations by using the Availity Authorization app. It’s easy, convenient, and available when you are, 24/7.


Get access by logging onto Under the Patient Registration tab, select Authorizations & Referrals. The app is easy to navigate with intuitive functions that walk you through the submission.


Tips: You will need to have the Authorization Role assignment in order to access the app and to submit prior authorizations. Your organization’s Availity administrator can assign the role to you.


If you have any questions, reach out to Availity at 800-282-4548.


* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.



Featured In:
January 2022 Anthem New Hampshire Provider News