CommercialDecember 31, 2020
Drug fee schedule update
To view this article online:
Visit https://providernews.anthem.com/nevada/articles/drug-fee-schedule-update-9-6648
Or scan this QR code with your phone
January 1, 2021 January 2021 Anthem Provider News and Important Updates -- NevadaContentsCommercialDecember 31, 2020 Drug fee schedule updateCommercialDecember 31, 2020 It is almost CAHPS survey time!CommercialDecember 31, 2020 Evaluation and Management Changes 2021CommercialDecember 31, 2020 New Blue HPN® plans in effectCommercialDecember 31, 2020 Self-service, digital transactions are fast and easyCommercialDecember 31, 2020 Find out in minutes why your claim deniedCommercialDecember 31, 2020 Procedure Searches in Find Care -- New Sort OptionCommercialDecember 31, 2020 New features added to Interactive Care ReviewerCommercialDecember 31, 2020 Availity Attachment Tools for Anthem and Affiliate Payers -- Live WebinarsCommercialDecember 31, 2020 Medical Policy and Clinical UM Guidelines notification letter (MAC)CommercialDecember 31, 2020 MCG care guidelines 24th Edition Customization (MAC)CommercialDecember 31, 2020 Modifier Rules (Professional Reimbursement Policy) -- Update (MAC)CommercialDecember 31, 2020 Outpatient System updates for Facility reimbursement policies 2021CommercialDecember 31, 2020 System updates impacting Professional reimbursement policies for 2021CommercialDecember 31, 2020 Multiple Diagnostic Imaging Procedures (Professional Reimbursement Policy) -- Update (MAC)CommercialDecember 31, 2020 Unit Frequency Maximum for Drugs and Biologic Substances (Professional Reimbursement Policy) -- Update (MAC)CommercialDecember 31, 2020 Guidelines for Reporting Timed Units: Physical Medicine and Rehab Services (Professional Reimbursement Policy) -- Update (MAC)CommercialDecember 31, 2020 Frequency Editing (Professional Reimbursement Policy) -- Update (MAC)CommercialDecember 31, 2020 2021 FEP® Benefit information available onlineCommercialDecember 31, 2020 Anthem prior authorization updates for specialty pharmacy are available (MAC)CommercialDecember 31, 2020 IngenioRx Introduces New Pharmacy Network in 2021Medicare AdvantageDecember 31, 2020 Keep up with Medicare newsMedicare AdvantageDecember 31, 2020 Electrical Workers Local 357 Health and Welfare Trust Fund in Nevada moves to Medicare Advantage plan from Anthem Blue Cross and Blue Shield (Anthem)Medicare AdvantageDecember 31, 2020 2020 Medicare risk adjustment provider trainingsMedicare AdvantageDecember 31, 2020 Medical drug benefit Clinical Criteria updatesMedicaidDecember 31, 2020 Keep up with Medicaid newsMedicaidDecember 31, 2020 Coding spotlight: HEDIS MY 2021MedicaidDecember 31, 2020 FDA approvals and expedited pathways used -- new molecular entitiesMedicaidDecember 31, 2020 Medical drug benefit Clinical Criteria updatesMedicaidDecember 31, 2020 Resources to support your pregnant and postpartum patients and their familiesMedicaidDecember 31, 2020 Notifications on the Availity PortalTo view this publication online:Or scan this QR code with your phone CommercialDecember 31, 2020 Drug fee schedule updateCMS average sales price (ASP) first quarter fee schedule with an effective date of January 1, 2021 will go into effect with Anthem Blue Cross and Blue Shield (Anthem) on February 1, 2021. To view the ASP fee schedule, please visit the CMS website at http://www.cms.hhs.gov/McrPartBDrugAvgSalesPrice/.
To view this article online:Visit https://providernews.anthem.com/nevada/articles/drug-fee-schedule-update-9-6648 Or scan this QR code with your phone CommercialDecember 31, 2020 It is almost CAHPS survey time!Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a standardized survey conducted between February and May each year to assess consumers’ experience with their provider and health plan. A random sample of your adult and child patients may receive the survey. Over half of the questions used for scoring are directly impacted by providers. The survey questions are:
Your efforts to create an exceptional care experience for your patients will help to strengthen their healthcare journey.
To view this article online:Visit https://providernews.anthem.com/nevada/articles/it-is-almost-cahps-survey-time-1-6647 Or scan this QR code with your phone CommercialDecember 31, 2020 Evaluation and Management Changes 2021Anthem recognizes all coding changes from both the American Medical Association (AMA) and the Centers for Medicare and Medicaid Services (CMS) effective the date provided by the coding source. This includes the Evaluation and Management (E/M) changes effective January 1, 2021.
The following updates pertaining to Evaluation and Management services have been identified:
Additionally, we are in the process of updating reimbursement policies impacted by the E/M service changes such as the Documentation and Reporting Guidelines for Evaluation and Management Services.
To view this article online:Visit https://providernews.anthem.com/nevada/articles/evaluation-and-management-changes-2021-2-6646 Or scan this QR code with your phone CommercialDecember 31, 2020 New Blue HPN® plans in effectWe would like to educate you on the new national Blue High Performance Network (HPN) utilizing the Nevada Pathway HMO Network to support new product offerings available to starting in January 20201. These Blue High Performance Network plan offerings will only be available for Pathway HMO Providers.
What is Blue High Performance Network (HPN)?
The reimbursement rates for the Blue High Performance Network will be the same as the Pathway HMO reimbursement rates.
Blue High Performance Network
Beginning January 1, 2021 Anthem Blue Cross and Blue Shield will launch Blue High Performance Network in Nevada. Blue High Performance Network is a national network available in over 54 markets across the country. This network will be used to support some Anthem fully insured health benefits plans as well as certain self-funded plans.
Note: the local market is referenced as Pathway HMO; and the National market is referenced as Blue High Performance Network.
Pathway HMO Member ID Cards
Pathway HMO members will be issued a new ID card to identify and access Blue High Performance Network providers. Virtual ID cards will also be available to members through the Sydney Health and Engage Wellbeing apps.
All Blue High Performance Network plan ID cards will reflect Blue High Performance Network (HPN) in a suitcase on the front of the card and a disclaimer on the back of the ID card that reads “Services rendered by a non- Blue High Performance Network provider will be limited to Urgent and Emergent care”.
Identifying Blue High Performance Network members accessing the Pathway HMO Network:
Blue High Performance Network sample member ID card
Blue High Performance Network members will be identified by an HPN in the suitcase logo on their member ID card.
Note: The High Performance Network acronym HPN is not used in conjunction or affiliated with any other local organizations known by the same acronym.
Virtual ID Cards through the Sydney Mobile app
We are excited about collaborating with our Nevada Pathway HMO providers to keep health care affordable. If you have any questions about this network please feel free to contact Network Relations at nvproviderrelations@anthem.com
To view this article online:Visit https://providernews.anthem.com/nevada/articles/new-blue-hpn-plans-in-effect-2-6645 Or scan this QR code with your phone CommercialDecember 31, 2020 Self-service, digital transactions are fast and easyIntroducing self-service claim denial review on our secure provider portal.
Reduce the amount of time spent on transactional tasks by more than fifty percent when using our secure provider portal or EDI submissions (via Availity) to:
The Provider Digital Engagement Supplement outlines Anthem provider expectations, processes and self-service tools across all electronic channels, including medical, dental, and vision benefits - all in one comprehensive resource. Find it on Anthem.com > Providers > Forms & Guides > Under the Category heading, select Digital Tools > Provider Digital Engagement Supplement.
Through self-service functions, you can accomplish digital transactions all at one time, all in one place. If you are not already registered, visit Anthem.com and use the Log In button for access to our secure provider portal, or via the Availity EDI website.
Accept digital member ID cards
Register for EFT to get funds faster
We appreciate your health care team going digital with Anthem as of January 1, 2021, enabling us to realize our mutual goals of reducing administrative burden and increasing provider satisfaction and collaboration.
To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Find out in minutes why your claim deniedIntroducing self-service claim denial review on our secure provider portal.
Anthem Blue Cross and Blue Shield (Anthem) wants to make your job easier -- and that includes real-time feedback to claim denials. Through predictive analytics, we now have insight into the reasons for claim denial. We have taken that information and streamlined the inquiries by reason codes. It is available to you digitally, through our secure provider portal.
Now, within minutes, you will know why a claim denied. We will also provide the steps needed so you can take action faster to correct the claim. There is less wait time and faster payment.
With little more than a click:
Predictive analytics and self-service claim denial information is just another way Anthem is using digital technology to improve your healthcare experience.
From Anthem.com, use the Log In button to access our secure provider portal Availity.com. Go to Payer Spaces, to access Claims Status Listing.
To view this article online:Visit https://providernews.anthem.com/nevada/articles/find-out-in-minutes-why-your-claim-denied-1-6642 Or scan this QR code with your phone CommercialDecember 31, 2020 Procedure Searches in Find Care -- New Sort OptionFind Care, the doctor finder and transparency tool in Anthem Blue Cross and Blue Shield (Anthem)’s online directory, provides many Anthem members with the ability to search and compare cost and quality measures for in-network providers using the secure member portal at anthem.com. This tool currently offers multiple sorting options, such as sorting providers based on distance, name, or personalized match.
Beginning March 1, 2021, the personalized match sorting option will be available for searches by procedure type. This sorting option is based on algorithms which will use a combination of member and provider features to intelligently sort and display results for a member’s search. The sorting results will take into account member factors such as the member’s medical conditions and demographics. Provider factors such as surgeon-facility pairing (an individual provider who performs a procedure at a specific facility), cost efficiency measures, volumes of patients treated across various disease conditions, and outcome-based quality measures.
These member and provider features will be combined to generate a unique ranking of surgeon-facility pairings or facility providers for each member conducting the procedure search. Surgeon-facility pairings with the highest overall ranking within the search radius will be displayed first with other pairings displayed in descending order based on overall rank and proximity to the center of the search radius.
The personalized match methodology for specialty-based searches remains unchanged. Members continue to have the ability to sort from a variety of sorting orders (such as distance), and this enhancement in sorting methodology has no impact on member benefits.
Going forward, Anthem will continue to focus and expand our consumer tools and content to assist members in making more informed and personalized health care decisions.
To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 New features added to Interactive Care ReviewerYou no longer need to pick up the phone or head to the fax machine to check the status of an authorization request or update a case. Anthem Blue Cross and Blue Shield (Anthem) has added new features to Interactive Care Reviewer (ICR), our online medical and behavioral health authorization tool to improve your digital self-service experience.
Additionally, we’ve added a new application to Payer Spaces – Chat with Payer that you can use to check the status of a submitted authorization request. This is a great option if you don’t have the role assignments required to access ICR and research a case.
To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Availity Attachment Tools for Anthem and Affiliate Payers -- Live WebinarsYou’re invited!
In this 60-minute webinar, you will learn how to use Availity's* Attachment tools to submit and track supporting documentation electronically to Anthem and affiliate payers. We will explore new key workflow options to fit your organization’s needs, including how to:
As part of the session, we’ll answer questions and provide handouts and a job aid for you to reference later.
Register for an upcoming webinar session:
Webinar Dates and Times (PT):
To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Medical Policy and Clinical UM Guidelines notification letter (MAC)ATTACHMENTS (available on web): 20210101-958-0121-PN-CONV - MAC - Med Policy and CG - NV final.pdf (pdf - 0.65mb) To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 MCG care guidelines 24th Edition Customization (MAC)ATTACHMENTS (available on web): 20210101 902-0121-CONV-PN - MAC - MCG care guidelines 24th edition NV rv 20201208 final.pdf (pdf - 0.5mb) To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Modifier Rules (Professional Reimbursement Policy) -- Update (MAC)ATTACHMENTS (available on web): 20210101-931-0121-PN-CONV_MAC - Modifier Rules - Prof - NV rv 20201208 final.pdf (pdf - 0.6mb) To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Outpatient System updates for Facility reimbursement policies 2021As a reminder, we will update our claim editing software monthly for outpatient facility services throughout 2021 with the majority of maintenance updates occurring quarterly in 2021. These updates will:
To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 System updates impacting Professional reimbursement policies for 2021As a reminder, we will update our claim editing software monthly for professional services throughout 2021 with the majority of maintenance updates occurring quarterly in February, May, August and November of 2021. These updates will:
To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Multiple Diagnostic Imaging Procedures (Professional Reimbursement Policy) -- Update (MAC)Material Adverse Change (MAC)
Multiple Diagnostic Imaging Procedures (Professional Reimbursement Policy) -- Update
ATTACHMENTS (available on web): 20210101-925-0121-PN-CONV_MAC - Multiple Diagnostic Img Proc - Prof - NV rv 20201213 final.pdf (pdf - 0.59mb) To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Unit Frequency Maximum for Drugs and Biologic Substances (Professional Reimbursement Policy) -- Update (MAC)Material Adverse Change (MAC)
ATTACHMENTS (available on web): 20210101-933-0121-PN-CONV_MAC - Unit Frequency Maximum - Prof - NV rv 20201208 final.pdf (pdf - 0.61mb) To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Guidelines for Reporting Timed Units: Physical Medicine and Rehab Services (Professional Reimbursement Policy) -- Update (MAC)Material Adverse Change (MAC)
ATTACHMENTS (available on web): 20210101-930-0121-PN-CONV_MAC - Guidelines for reporting timed units - Prof - NV rv 20201208 final.pdf (pdf - 0.6mb) To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 Frequency Editing (Professional Reimbursement Policy) -- Update (MAC)ATTACHMENTS (available on web): 20210101-928-0121-PN-CONV_MAC - Frequency Editing - Prof - NV rv 20201208 final.pdf (pdf - 0.61mb) To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 2021 FEP® Benefit information available onlineTo view the 2021 benefits and changes for the Blue Cross Blue Shield Service Benefit Plan, also known as the Federal Employee Program® (FEP), go to www.fepblue.org>select Tools & Resources>Brochure & Resources>Plan Brochures. Here you will find the Service Benefit Plan Brochure and Benefit Plan Summary information for year 2021. For questions please contact FEP Customer Service at: 800-727-4060.
To view this article online:Visit https://providernews.anthem.com/nevada/articles/2021-fep-benefit-information-available-online-6-6666 Or scan this QR code with your phone CommercialDecember 31, 2020 Anthem prior authorization updates for specialty pharmacy are available (MAC)Material Adverse Change (MAC)
Anthem prior authorization updates for specialty pharmacy are available
ATTACHMENTS (available on web): 20210101-915-0121-PN-CONV_MAC - Anthem Prior Auth Update for Specialty Rx - NV rv 20201213 final.pdf (pdf - 0.65mb) To view this article online:Or scan this QR code with your phone CommercialDecember 31, 2020 IngenioRx Introduces New Pharmacy Network in 2021Starting January 1, 2021, IngenioRx, the pharmacy benefit manager for our affiliated health plans, will make its new standard pharmacy network available to your patients. The standard network will be made up of about 58,000 pharmacies nationwide, including well-known national chains like Costco, CVS, Kroger, Sam’s Club, Target and Walmart.
With robust access, your patients can use any participating pharmacy across the country in the standard network to fill their prescriptions.
Network Notification Plan Some of your patients covered by an Anthem health plan may currently use pharmacies that are not in this new network. They’ll need to transfer their active prescription(s) to a network pharmacy to ensure there is no interruption of their coverage.
Prior to the network effective date, we’ll notify your patients by letter outlining the easy steps about transferring their prescriptions to another pharmacy in the network.
In addition, to help you easily send prescriptions to a participating pharmacy, upon the member’s effective date, we’ll include messaging via your patients’ electronic medical record. This message will appear if you attempt to submit a prescription to a pharmacy that’s not included in the standard network. This will ensure your patients’ prescriptions are properly routed to a network pharmacy and will help them continue to receive their medications worry-free.
If your patients would like to search for a network pharmacy prior to the new network effective date, they can log in to anthem.com, where instructions will appear with a helpful link to our online pharmacy search tool. They can enter their address/city/state or their zip code to begin searching.
Questions? Please refer to our helpful Frequently Asked Questions for more details about the new standard network.
ATTACHMENTS (available on web): 887-0121-CONV - Non-MAC - Prescriber FAQs-Standard Network 2021 Launch ABS.pdf (pdf - 0.13mb) To view this article online:Or scan this QR code with your phone Medicare AdvantageDecember 31, 2020 Keep up with Medicare newsPlease continue to check Important Medicare Advantage Updates at anthem.com/medicareprovider for the latest Medicare Advantage information, including:
To view this article online:Visit https://providernews.anthem.com/nevada/articles/keep-up-with-medicare-news-181-6679 Or scan this QR code with your phone Medicare AdvantageDecember 31, 2020 Electrical Workers Local 357 Health and Welfare Trust Fund in Nevada moves to Medicare Advantage plan from Anthem Blue Cross and Blue Shield (Anthem)Effective January 1, 2021, Electrical Workers Local 357 in Nevada will offer a Medicare Preferred (PPO) plan from Anthem. Anthem will provide medical benefits for the Electrical Workers Local 357 retirees through Anthem’s Local Preferred Provider Organization (LPPO) product, which includes the National Access Plus benefit. This plan allows members to receive services from any provider, as long as the provider is eligible to receive payments from Medicare.
Electrical Workers Local 357 member copays or coinsurance percentages will be the same whether their provider is in- or out-of-network. Locally or nationwide, doctors or hospitals — the member’s cost share doesn’t change.
Noncontracted providers may continue treating Electrical Workers Local 357 members and will be reimbursed 100% of Medicare’s allowed amount for covered services, less any member cost share.
The Medicare Advantage plan offers the same hospital and medical benefits that original Medicare covers and also covers additional benefits that original Medicare does not, such as hearing, LiveHealth Online* and SilverSneakers.*
The prefix on the Medicare Advantage ID cards is AFJ.
Detailed prior authorization requirements are also available to contracted providers by accessing the Provider Self-Service Tool on the Availity Portal* at https://www.availity.com.
Providers will follow their normal claim filing procedures for Electrical Workers Local 357 member claims.
Providers may call Provider Services at 1-833-848-8730 for eligibility, prior authorization requirements and any questions about the Electrical Workers Local 357 member benefits or coverage.
* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield. LiveHealth Online is the trade name of Health Management Corporation, an independent company, providing telehealth services on behalf of Anthem Blue Cross and Blue Shield. Tivity Health, Inc. is an independent company providing the SilverSneakers fitness program on behalf of Anthem Blue Cross and Blue Shield.
To view this article online:Or scan this QR code with your phone Medicare AdvantageDecember 31, 2020 2020 Medicare risk adjustment provider trainingsThe Medicare Risk Adjustment Regulatory Compliance team at Anthem Blue Cross and Blue Shield offers two provider training programs regarding Medicare risk adjustment and documentation guidelines. Information for each training is outlined below.
Medicare risk adjustment and documentation guidance (General):
To learn how providers play a critical role in facilitating the risk adjustment process, register for one of the monthly training sessions at the link below: * Note: Dates may be modified due to holiday scheduling
Medicare risk adjustment, documentation and coding guidance (Condition specific)
For those interested in the following training topics, please register at the link below. * Note: Enter the password provided, and the recording will play upon registration.
Please note that the original training events have been modified due to a transition within WebEx as of
To view this article online:Or scan this QR code with your phone Medicare AdvantageDecember 31, 2020 Medical drug benefit Clinical Criteria updatesOn August 21, 2020, the Pharmacy and Therapeutics (P&T) Committee approved Clinical Criteria applicable to the medical drug benefit for Anthem Blue Cross and Blue Shield. These policies were developed, revised or reviewed to support clinical coding edits.
The Clinical Criteria is publicly available on the provider websites, and the effective dates will be reflected in the Clinical Criteria Web Posting August 2020. Visit Clinical Criteria to search for specific policies.
If you have questions or would like additional information, use this email.
To view this article online:Or scan this QR code with your phone MedicaidDecember 31, 2020 Keep up with Medicaid newsPlease continue to check Medicaid Provider Communications & Updates at anthem.com/mediproviders for the latest Medicaid information.
To view this article online:Visit https://providernews.anthem.com/nevada/articles/keep-up-with-medicaid-news-51-6672 Or scan this QR code with your phone MedicaidDecember 31, 2020 Coding spotlight: HEDIS MY 2021HEDIS overview
The National Committee for Quality Assurance (NCQA) is a non-profit organization that accredits and certifies healthcare organizations. The NCQA establishes and maintains the Healthcare Effectiveness Data and Information Set (HEDIS®). HEDIS is a tool comprised of standardized performance measures used to compare managed care plans. The overall goal is to measure the value of healthcare based on compliance with HEDIS measures. HEDIS also allows stakeholders to evaluate physicians based on healthcare value rather than cost. This article will outline specific changes to the HEDIS measures as outlined by the NCQA. The changes are effective for the measurement year (MY) 2020 to 2021. It is important to note that the state health agency has the authority to determine which measures and rates managed care organizations should capture.
HEDIS data helps calculate national performance statistics and benchmarks and sets standards for measures in NCQA Accreditation.
Health plans use HEDIS performance results to:
HEDIS MY 2020 new measures:
HEDIS MY 2020 retired measures:
Retired measures are no longer maintained by NCQA or included in the HEDIS measurement set. NCQA has determined that specific measures are clinically inappropriate and are no longer in use. Once retired, the measures are not used in any product, program or service, and all use must stop.
HEDIS MY 2020 revised hybrid measures:
HEDIS MY 2020 revised administrative measures:
HEDIS and telehealth HEDIS measures include synchronous telehealth (which requires real-time interactive audio and video telecommunications), telephone visits and online assessments, as appropriate. A measure specification will indicate when telephone visits or online assessments are eligible for use in reporting.
A measure specification that is silent about telehealth is assumed to include telehealth. Correct coding requires billing telehealth services using standard CPT® and HCPCS codes for professional services in conjunction with a telehealth modifier and a telehealth POS code. Therefore, the CPT or HCPCS code in the value set will meet criteria (regardless of whether a telehealth modifier or POS code is present). A measure specification will indicate when telehealth is not eligible for use and is excluded.
The future of HEDIS The future of HEDIS focuses on six core ideas:
Resources: HEDIS® Measures and Technical Resources. https://www.ncqa.org/HEDIS®/measures
To view this article online:Visit https://providernews.anthem.com/nevada/articles/coding-spotlight-hedis-my-2021-1-6671 Or scan this QR code with your phone MedicaidDecember 31, 2020 FDA approvals and expedited pathways used -- new molecular entitiesAnthem Blue Cross and Blue Shield Healthcare Solutions (Anthem) reviews the activities of the Food and Drug Administration’s (FDA) approval of drugs and biologics on a regular basis to understand the potential effects for our providers and members.
The FDA approves new drugs and biologics using various pathways. Recent studies on the effectiveness of drugs and biologics going through different FDA pathways illustrates the importance of clinicians being aware of the clinical data behind a drug or biologic approval in making informed decisions.
Here is a list of the approval pathways the FDA uses for drugs/biologics:
New molecular entities approvals: January 2020 through August 2020 Certain drugs/biologics are classified as new molecular entities (NMEs) for purposes of FDA review. Many of these products contain active ingredients that have not been approved by FDA previously, either as a single ingredient drug or as part of a combination product; these products frequently provide important new therapies for patients.
Anthem reviews the FDA-approved NMEs on a regular basis. To facilitate the decision-making process, we are providing a list of NMEs approved from January to August 2020 along with the FDA approval pathway utilized.
Note: This information has no impact on our standard prior authorization/precertification process.
Source: www.fda.gov
To view this article online:Or scan this QR code with your phone MedicaidDecember 31, 2020 Medical drug benefit Clinical Criteria updatesOn August 21, 2020, the Pharmacy and Therapeutics (P&T) Committee approved Clinical Criteria applicable to the medical drug benefit for Anthem Blue Cross and Blue Shield Healthcare Solutions. These policies were developed, revised or reviewed to support clinical coding edits.
The Clinical Criteria is publicly available on the provider websites, and the effective dates will be reflected in the Clinical Criteria Web Posting August 2020. Visit Clinical Criteria to search for specific policies.
If you have questions or would like additional information, use this email.
To view this article online:Or scan this QR code with your phone MedicaidDecember 31, 2020 Resources to support your pregnant and postpartum patients and their familiesAcross the nation, too many women continue to experience pregnancy-related complications and death. More than 700 women die each year in the United States as a result of complications related to pregnancy or delivery.1 Many of these deaths are preventable. In addition, significant racial and ethnic disparities exist in maternal morbidity and mortality. For example, Black/African American and American Indian/Alaska Native women are two to three times more likely to die from pregnancy-related complications compared to White women.2 Anthem Blue Cross and Blue Shield Healthcare Solutions recognizes your role at the front lines of defense to support your diverse pregnant and postpartum patients. We want to ensure you have the right tools and resources to help your patients understand their risks and key maternal warning signs.
The Centers for Disease Control and Prevention (CDC) recently launched the Hear Her campaign to raise awareness of pregnancy-related complications, risks and death. The Hear Her campaign aims to increase knowledge of the symptoms women should seek medical attention for during pregnancy and in the year after delivery, such as vision changes and chest pain. Resources are available for pregnant and postpartum women, partners, families and friends, and health care providers.
The Hear Her campaign reminds us of the importance of listening to women. As a health care provider, you have an opportunity to listen to pregnant women, engage in an open conversation to make certain their concerns are adequately addressed, and help your patients understand urgent maternal warning signs. You can find more information on the CDC's Hear Her campaign at www.cdc.gov/hearher.
In addition, the Council on Patient Safety in Women's Health Care developed a tool to help women identify urgent maternal warning signs. The Urgent Maternal Warning Signs tool helps women recognize the symptoms they may experience during and after pregnancy that could indicate a life-threatening condition. The tool also provides additional information on the symptoms and conditions that place women at increased risk for pregnancy-related death. You can find the Council on Patient Safety in Women's Health Care Urgent Maternal Warning Signs tool at www.safehealthcareforeverywoman.org/urgentmaternalwarningsigns.
If you have a pregnant member in your care who would benefit from case management, please call us at 1‑844‑396-2330. Members can also call our 24/7 NurseLine at the number on their member ID card.
References 1 Centers for Disease Control and Prevention. (2020, August 13). Reproductive Health: Maternal Mortality. Retrieved from https://www.cdc.gov/reproductivehealth/maternal-mortality/index.html. 2 Centers for Disease Control and Prevention. (2019, September 5). Racial and Ethnic Disparities Continue in Pregnancy-Related Deaths. Retrieved from https://www.cdc.gov/media/releases/2019/p0905-racial-ethnic-disparities-pregnancy-deaths.html.
To view this article online:Or scan this QR code with your phone MedicaidDecember 31, 2020 Notifications on the Availity PortalAnthem Blue Cross and Blue Shield Healthcare Solutions is now using the Notification Center on the Availity* Portal home page to communicate vital and time sensitive information. You will see a Take Action call out and a red flag in front of the message to make it easy to see new items requiring your attention.
Viewing the Notification Center updates should be included as part of your regular workflow so that you are aware of any outstanding action items.
* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield Healthcare Solutions.
To view this article online:Visit https://providernews.anthem.com/nevada/articles/notifications-on-the-availity-portal-5-6667 Or scan this QR code with your phone | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||