AdministrativeCommercialAugust 31, 2019

Anthem Contracted Air Ambulance Providers for Nevada

The providers listed below are participating air ambulance providers with Anthem Blue Cross and Blue Shield in Nevada.  That means, for covered services, that these providers have contractually agreed to accept the Anthem Rate as payment in full, and will bill members only for allowable benefit cost-share obligations when transporting members who are picked up in Nevada.

Some air ambulance providers choose not to participate with payers like Anthem. 

  • These air ambulance providers may charge members rates that are much higher than the Anthem contracted provider rates.
  • Depending on their benefits, members who utilize non-participating air ambulance providers can be left with significant out of pocket expenses, which the ambulance providers and their billing agents may seek to collect.


To avoid these situations, we ask that, whenever possible, you use a participating air ambulance provider for your patients who are members. 

Utilizing participating providers:   

  • Protects the member from balance billing for what may be excessive amounts,
  • Assures the most economical use of the member’s benefits, and
  • Is consistent with your contractual obligations to refer to in-network providers where available.


To schedule fixed wing or rotary wing air ambulance services, please:

  1. Contact Anthem for precertification if required by the member’s policy, then
  2. Call one of the phone numbers listed below.


Please have the following information ready when you call:

  • Basic medical information about the patient, including the patient’s name and date of birth or age.  If the service was not precertified with Anthem, the air ambulance provider will also need to receive a full medical report from the attending facility.
  • Current location of the patient, the name of the hospital or facility caring for the patient and its address (city and state).
  • Location where patient is to be transported, including the name of the destination hospital/facility and address.
  • Approximate transport date or time frame.
  • Special equipment or care needs.

 

Should you have questions regarding the air ambulance network, including providers contracted for air ambulance pickups outside of Nevada, please contact your Provider Network Manager.

First, call Anthem for precertification if required by the member’s policy.  Then call one of the following: 


Fixed Wing (Airplane) Providers (HCPCS CODES: A0430 & A0435)

Provider Name

Phone#

Web site

AeroCare Medical Transport Systems

630-466-0800

www.aerocare.com

Helinet Aviation Service

818-902-0229

www.helinet.com

Medway Air Ambulance, Inc.

800-233-0655

www.medwayair.com

MedX Airone, LLC. d.b.a. MedX One

800-347-0881

www.medxairone.com


Rotary Wing (Helicopter) Providers (HCPCS CODES: A0431 & A0436)

Provider Name

Phone#

Web site

Air Methods (Rocky Mountain/Mercy Air Service)

909-915-2305

www.airmethods.com

Helinet Aviation Services

818-902-0229

www.helinet.com

MedX Airone, LLC. d.b.a. MedX One

800-347-0881

www.medxairone.com

REMSA

775-858-5700

www.remsa-cf.com


To arrange air transport originating outside the U.S., U.S. Virgin Islands, and Puerto Rico: 

Call 800-810-BLUE for BCBS Global Core formerly BlueCare Worldwide.