Nevada
Provider Communications
Experience the difference: Your Provider Experience team
Anthem Blue Cross and Blue Shield (Anthem) in Nevada.
Did you know that Provider Relations has been redesigned into the Provider Experience team?
What’s new?
- Provider Experience works all lines of business: Commercial, Medicaid, and Medicare.
- Provider Experience now focuses on two things:
- Education and training:
- Onboarding for new providers
- Appropriate channels for claim questions
- Provider self-service tools on Availity
- How to submit demographic changes for the provider and/or organization
- Ensuring providers remain up to date about what’s new
- Assisting in issue resolution by:
- Responding to inquiries within 48 to 72 hours
- Increasing focus on understanding and resolving inquiries
- Bettering service across all lines of business to reduce points of contact
- Helping providers when issues are not resolved through standard processes
- Education and training:
Need to reach us? Provider Experience has an easy-to-use Contact Us page
Not sure who your Provider Experience consultant is? Don’t worry!
We have a new tool that allows you to submit questions to our team directly at https://providers.anthem.com/nevada-provider/contact-us/email.
Your question will be automatically routed to a Provider Experience consultant, who will assist you within 48 hours.
Featured In:
July 2022 Anthem Provider News - Nevada