CAHPS education for providers
Dec 1, 2020
• State & Federal / Medicaid
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
® is an annual standardized survey conducted to assess consumer experience with their health care services and health plan. Providers and their staff play a key role in the member experience. Several questions specific to the member’s experience with their provider are included in the CAHPS survey. Education about the CAHPS survey, the importance of focusing on the patient experience and ways to improve the patient experience are included in the
Provider Orientation and available by visiting
https://mediproviders.anthem.com/nv.
Featured In:
December 2020 Anthem Provider News and Important Updates -- Nevada