Policy UpdatesCommercialJune 13, 2025

Streamlined claim submission process update

Starting with dates of service of April 1, 2025, medical specialty pharmacy (MSP) and home infusion therapy (HIT) providers should no longer file claims through Novologix. Instead, all MSP and HIT claims should be submitted directly to Anthem. Please contact Provider Services via the number on the back of our member ID card with any questions.

Members will not be impacted. This change applies to MSP and HIT medical claims in Ohio, Missouri, and Indiana.

In Missouri (excluding 30 counties in the Kansas City area): Anthem Blue Cross and Blue Shield is the trade name of RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. Independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

MULTI-BCBS-CM-085053-25