Products & Programs Federal Employee Program (FEP)CommercialDecember 1, 2023

Federal Employee Program updates member ID cards

The Federal Employee Program® (FEP) will now be issuing ID cards at the member level. These cards will be issued based on the member’s plan coverage.

To implement this change, FEP is sending updated member ID cards in the fall of 2023 and early 2024.

Members who have not received their new ID card yet can continue to use their existing ID cards until the new ID card is received. For further information regarding our new Member ID cards, contact the FEP Customer Service number on the back of the member’s ID card.

Also new for 2024

Starting January 1, 2024, FEP will offer a new prescription drug benefit called FEP Medicare Prescription Drug Program (MPDP). MPDP is an optional prescription drug benefit available for members who are Medicare eligible, and part of the member’s plan coverage.

For members enrolled in MPDP, their new ID card will display their MPDP ID number. Do not confuse this with the existing Member ID card. You will still need to use the Member ID for claims submissions. Make copies of all ID cards for your records.

Please note members can disenroll from or enroll in MPDP later, and their information could change.

Below is a sample of the new Member ID card with MPDP enrollment.


The following instructions still apply when submitting claims:

  • Use a valid member ID number.
  • Include the patient’s first and last name.
  • Name the health plan policy owner (insured) who is responsible for the policy.

For further information regarding our new Member ID cards or MPDP, contact the FEP Customer Service number on the back of the member’s ID card.

In Missouri (excluding 30 counties in the Kansas City area): Anthem Blue Cross and Blue Shield is the trade name of RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. Independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

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PUBLICATIONS: December 2023 Provider Newsletter