Electronic payments starting in June 2025

Electronic claims payment through electronic funds transfer (EFT) is the fastest and most secure way to receive payment. The EFT deposit is assigned a trace number matched to the 835 electronic remittance advice (ERA) for simple payment reconciliation. Visit EnrollSafe at https://enrollsafe.payeehub.org to enroll in or disenroll from EFT. If you need EFT help, email Support@payeehub.org.

Care providers not enrolled in EFT may receive payments via a virtual credit card (VCC) in lieu of paper checks. VCCs allow care providers to process payments as credit card transactions. Credit card processing fees may apply. Contact your merchant processor or financial institution for specific costs.

Depending on the electronic payment method, Anthem or affiliated companies may receive some form of compensation. Signing up for EFT automatically opts care providers out of VCCs.

If you still need a check payment, call 800‑833-7130 and provide them with the TINs of your organization that you do not want to receive VCCs.

Thank you for your support as we transition to more electronic payment options. Through our efforts, we are committed to reducing administrative burden and ensuring active involvement with you — our care provider partners.