Authorization for post‑acute care services for FEP members

For services beginning on January 1, 2025, prior authorization requests for admission to or concurrent stay requests in an inpatient acute rehab facility (ARF) or long‑term acute care hospital (LTACH) will be handled by the FEP Case Management team to review for medical necessity and care coordination. This change impacts members of the Anthem Blue Cross and Blue Shield Federal Employee Program^® (FEP^®), including Federal Employee Health Benefit (FEHB) and Postal Service Health Benefit (PSHB), The FEP Case Management team may be contacted by phone at 800‑711-2225 for FEHB members or 833‑277-5220 for PSHB members. Clinical information should be faxed to 866‑862-4288.