Provider Communications

COVID-19 Information - Kentucky

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Information from Anthem for Care Providers about COVID-19 (Updated May 19, 2020)

FAQs include the latest information about COVID-19 testing, cost share waivers, telehealth and telephonic care, coding guidelines, and more.

Webinar recording now available for network providers on SBA loans and other federal relief programs in response to COVID-19 (Updated May 1, 2020)

Anthem hosted a provider webinar to share information and resources with its network providers regarding opportunities providers have to access loans through the U.S Small Business Administration (SBA) and other federal programs in response to the economic impact of COVID-19. Access the webinar recording using the password “health” to learn more about federal financial relief for providers.

Important update and clarity regarding National Medical Funding Services


Updated COVID-19 and Telehealth trainings for Medicaid and Medicare Information

For the latest COVID-19 Medicare and Medicaid information, please check Medicare Advantage Provider News Archives and Medicaid Provider News - COVID-19.
State & Federal

Federal Resources Available for Care Providers and Employers in the Federal CARES Act

During the COVID-19 crisis, care providers are working to keep the country running while navigating the financial impact it is having on them. To help care providers navigate the resources available to them, Anthem has compiled information on programs we have learned about that could provide additional financial relief during this crisis.

Anthem Waives Cost Share for COVID-19 Treatment

During these challenging times, Anthem remains committed to living our values and supporting those we serve, which includes making it as easy as possible for care providers to focus on what’s important right now, keeping the country healthy. In addition to the proactive steps Anthem has already taken to support care providers and protect our members, associates and communities against COVID-19, Anthem announced, effective April 1, that we will expand coverage for our members undergoing treatment related to COVID-19 diagnosis.

Important COVID-19 update: Prior authorization and other policy adjustments (Updated April 17, 2020)

Anthem previously announced the suspension of select prior authorization requirements and other policy adjustments in response to unprecedented demands on health care providers. We’ve updated information about peer-to-peer reviews, self-funded customers, and Federal Employee Program (FEP®) membership.

COVID-19 Update: Guidance for telehealth/telephonic care for Behavioral Health services (Updated May 19, 2020)


Anthem to delay most April 1, 2020 formulary list updates for commercial health plan pharmacy benefit

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