Enhance care provider data accuracy with updated roster tools

To ensure seamless integration with current market standards, we encourage you to use the latest Roster Automation Standard Template when using the Upload Roster option via Provider Data Management on Availity Essentials. Although previous versions will still be accepted, the newest version is designed to enhance submission accuracy and efficiency.

The updated template simplifies the process for care providers and benefits members by ensuring that provider information is current and accurate. This leads to smoother access to services and a reduction in errors.

Check the first row on the User Reference Guide tab to verify that you’re using the July 2025 template. You may continue to use your own roster format as long as it adheres to the Rules of Engagement.

Key features in the July 2025 template:

• Training access: You can quickly find roster training courses by checking the second row of the User Reference Guide tab.
• Streamlined Updates tab: Easily update provider records using the new Updates tab. Complete all required fields in the Required for ALL Transactions section, which is highlighted in dark orange, plus anything required in the specific category section for what you are updating. You can leave all other required category sections not pertaining to your update, and non‑essential fields blank.
• Consistent column order: The Add, Termination, and Updates tabs have aligned columns that simplify the experience.
• Professional guidance: Access helpful tips by clicking on column headings for information on professional title suffixes.
• MD/DO required fields: The category sections related to educational fields for MDs and DOs have been streamlined for ease of use.

Where to find the latest template and guide:

• Roster Automation Standard Template:https://Availity.com > Payer Spaces > Select Your Payer > Resources > Roster Automation Standard Template.
• Roster Submission Guide: https://Availity.com > Payer Spaces > Select Your Payer > Resources > Roster Submission Guide using Provider Data Management

Improve your skills with new training courses

Develop your skills in uploading rosters with our two new interactive courses. Each course lasts approximately 20 minutes:

• Provider Roster Upload via Availity Essentials: Learn how to upload rosters, fix errors, and download data effectively.
• Roster Automation Standard Template: Discover how to use the template more effectively to enhance your submission process.

You can access these courses through our Digital Solutions Learning Hub.

Using the updated Roster Automation Standard Template, we forge a genuine partnership with care providers that goes beyond contracts, ensuring our shared goal of enhancing community health through accurate and efficient healthcare service access.

Contact us

Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status, and more. To access Availity Essentials, go to https://Availity.com and select the appropriate payer space tile from the drop‑down. Then, select Chat with Payer and complete the pre‑chat form to start your chat.

For additional support, visit the Contact Us section of our provider website for the appropriate contact.