AdministrativeCommercialDecember 1, 2020

Anthem contracted air ambulance providers for Kentucky

As of December 1, 2020, the providers listed below are participating air ambulance providers with Anthem Blue Cross and Blue Shield (Anthem).  That means, for members picked up in Kentucky, these participating providers have contractually agreed to accept the Anthem Rate as payment in full for approved and medically necessary transport, and will bill those members for cost-shares only.

 

Some air ambulance providers choose not to participate with Anthem. 

  • These air ambulance providers may, and often do, charge members rates that are significantly higher than the Anthem contracted provider rates.
  • These non-contracted air ambulance providers attempt to collect from Anthem members the difference between Anthem’s allowed amount and their billed amount.

 

To help Anthem members avoid the high costs of air transportation from non-contracted providers, we ask that, whenever possible, you choose a participating air ambulance provider for your patients who are Anthem members.

 

Utilizing participating providers:  

  • Protects the member from balance billing for what may be excessive amounts,
  • Assures the most economical use of the member’s benefits, and
  • Is consistent with your contractual obligations to refer to in-network providers where available.

 

To schedule fixed wing or rotary wing air ambulance services, please:

  1. Contact Anthem for precertification for all non-emergent transports, using the number on the back of the member’s ID card, then
  2. Call one of the phone numbers listed below.

 

Please have the following information ready when you call one of the contracted air ambulance providers:

  • Basic medical information about the patient, including the patient’s name and date of birth or age.  If the service was not pre-certified with Anthem, the air ambulance provider will also need to receive a full medical report from the attending facility.
  • Current location of the patient, the name of the hospital or facility caring for the patient and its address (city and state)
  • Location where patient is to be transported, including the name of the destination hospital/facility and address
  • Approximate transport date or timeframe
  • Special equipment or care needs

 

Should you have questions regarding the air ambulance network, including providers contracted for air ambulance pickups outside of Kentucky, please contact your Provider Network Manager.

 

Anthem contracted air ambulance providers for Kentucky

First, call Anthem for precertification if required by the member’s policy.
Then call one of the following: 

 

Fixed Wing (Airplane) Providers (HCPCS codes: A0430 & A0435)

 

Provider Name

Phone

Location Address

Web site

AeroCare Medical Transport Systems

630-466-0800

43W 752 Hwy 30

Sugar Grove, IL 60554

www.aerocare.com

AirCare 1 International

505-242-7760

5345 Wyoming Blvd. NE
Ste 105

Albuquerque, NM 87109

www.aircareone.com

Air Med International

877-288-5340

950 22nd St. Ste 800

Birmingham, AL 35206

www.airmed.com

 

Rotary Wing (Helicopter) Providers (HCPCS Codes: A0431 & A0436)

 

Provider Name

Phone

Location Address

Web site

Air Methods (Rocky Mountain/
LifeNet/Arch)

909-915-2305

7211 South Peoria

Englewood, CO 80112-4133

www.airmethods.com

Air Evac EMS Inc.

800-247-3822

1001 Boardwalk Springs Pl.
Ste 250

O'Fallon, MO 63368

www.lifeteam.net

HealthNet Aeromedical Services Inc.

304-340-8000

110 Wyoming St.

Charleston, WV 25302

www.healthnetaeromedical.com

PHI Air Medical, LLC

888-807-0682

2800 N 44th Street
Ste 800

Phoenix, AZ 85008

www.phiairmedical.com

Med Trans Corporation

800-247-3822

220 Westcourt Rd.

Denton, TX 76207

www.med-trans.net

 

To arrange air transport originating outside the U.S., U.S. Virgin Islands, and Puerto Rico: Call 800-810-BLUE for BCBS Global Core (formerly BlueCard Worldwide)

 

808-1220-PN-KY