Anthem is transitioning to Availity Authorization application

You may already be familiar with the Availity Authorization application because millions of providers are already using it for submitting prior authorizations for other payers. Anthem is eager to make it available to our providers, too. On August 21, 2021In September, you can begin using the same authorization app you use for other payers. We hope to make it easier than ever before to submit prior authorization requests to Anthem.


Current prior authorization app (ICR) is still available

If you need to refer to an authorization that was submitted through ICR, you will still have access to that information. We’ve developed a pathway for you to access your ICR dashboard. You will simply follow the prompts provided through the Availity Authorization application.


Innovation in progress

While we grow the Availity Authorization application to provide you with Anthem-specific information, we’ve provided access to ICR for:

  • Appeals
  • Behavioral health authorizations
  • FEP authorizations
  • Medical specialty Rx


Notices in the Availity Authorization application will guide you through the process for accessing ICR for Reserved Auth/Appeals functions.


Training is coming soon!

If you aren’t already familiar with the Availity Authorization App, live training and recorded webinars will be available in September and announced in our next monthly newsletter.



Featured In:
August 2021 Anthem Provider News - Kentucky