Restructure of AIM Advanced Imaging Clinical Appropriateness Guidelines
As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:
- Access AIM’s ProviderPortalSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
- Access AIM via the Availity Web Portal at availity.com
- Call the AIM Contact Center toll-free number: 1-800-554-0580, Monday - Friday, 8:30 am - 7:00 pm ET.
For questions related to guidelines, please contact AIM via email at firstname.lastname@example.org. Additionally, visit the AIM Specialty Health website to access and download a copy of the current guidelines.
December 2018 Anthem Kentucky Provider Newsletter