Reminder: Correspondence must include a valid Anthem member ID number
This is a reminder that any correspondence faxed to Anthem must include a valid Anthem member identification (ID) number. If available, please also include a copy of the member’s ID card. Any missing information will delay its processing.
Recently, we have seen a high instance of providers faxing appeals to us without a valid Anthem member ID number.
Appeals that do not have a valid Anthem member ID number will be returned by fax to the sender advising that this information is needed before we handle your request.
November 2018 Anthem Kentucky Network eUpdate