New pregnancy notification process using the Availity Portal Benefit Look-Up Tool
We are working with Availity, the vendor supporting the Benefit Look-Up Tool you may currently use in your OB office, to get information about newly identified pregnant women. This new process, including the HEDIS® Maternity Attestation form, helps connect members to additional benefits as soon as possible using a few simple steps.
How it works
When an Anthem member of childbearing age visits the OB office, the office associate is prompted to ask the question “Is the member pregnant?” during the eligibility and benefits inquiry process. If the response is yes, the system asks about the due date, and a HEDIS Maternity Attestation form is generated for the OB office to complete. On this electronic form, providers are asked to provide other relevant information including the date of the first prenatal care visit, delivery date and postpartum visit date.
This new, user-friendly workflow generates timely information that aids members, providers and Anthem in improving birth outcomes with early intervention.
We are working hard to support providers throughout Kentucky in receiving necessary training for this new workflow. If you have specific questions regarding the new Availity maternity attestation process, please feel free to reach out to Provider Services at 1-855-661-2028.
HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).
October 2019 Anthem Provider News - Kentucky