Group Retiree Solutions Kentucky and Ohio HMO Medicare Advantage plans
Effective January 1, 2020, Anthem Blue Cross and Blue Shield (Anthem) group Medicare Advantage plan members will receive new ID cards. All members will be assigned a new alpha prefix and group number. New ID cards will be mailed to members in December 2019.
Effective January 1, 2020, Anthem members enrolled in a group HMO Medicare Advantage plan will be assigned the following prefixes: YAC (Kentucky HMO Medicare Advantage) and AFH (Ohio HMO Medicare Advantage). Members with alpha prefixes YAC and AFH may have new prior authorization and utilization management requirements effective January 1, 2020.
Please continue to check member ID cards to ensure you have the most up-to-date eligibility and benefit information. We encourage providers to request a copy of the member’s ID card, particularly at the beginning of the year when members may have new ID cards and new benefits.
For any questions related to this communication, providers will need to review the back of the member’s ID card for the Provider Services phone number. Providers should submit claims to their local Anthem plan for processing.
December 2019 Anthem Provider News - Kentucky