Person-centered thinking hybrid training

• The person-centered thinking (PCT) hybrid training is a program offered by the health plan that includes a six-module interactive eLearning course.
• The training aims to equip care providers with 11 person-centered skills to improve support practices and quality of life for individuals.

About this training

PCT is a foundational mindset that enables those who support others to deliver support consistent with person-centered practices. Graduates gain in-depth instruction on how to use and apply 11 person-centered observational, management, and problem-solving skills that can revolutionize how they provide support.

Graduates are also trained to accurately complete the person-centered description (PCD). An accurate PCD can greatly improve services and support, as well as improve quality of life.

This training and the PCD ensure that your staff help patients find and maintain positive control of their lives, in addition to preserving information about a person while helping staff work more effectively and efficiently.

Upon successfully completing both parts, the learner will receive a certificate indicating that they have been certified by the Learning Community for Person-Centered Practices to use the PCT skills gained throughout the course.

Training details

PCT hybrid training consists of two parts:

• Part one is a six-module eLearn course. This eLearn is interactive and engaging while allowing learners to complete each module at their own pace. It consists of scenarios, case studies, and knowledge checks to help the learner retain what is being taught. Modules in the eLearn cover:

• An overview of the course.
• The core concept.
• Learning log.
• The donut.
• Working and not working.
• 4+1 questions.

• Part two is a virtual, one-and-a-half-day training led by a certified PCT trainer from IntellectAbility and serves as a follow-up training to the prerequisite PCT eLearn course. In this part, you will be trained on the PCT skills not covered in the eLearn course including:
  • Creating a one-page description.
  • Considering culture when giving supports.
  • Learning to be process and content experts.
  • Moving supports from power-over to power-with.
  • The relationship map.
  • The communication chart.
  • Good day and bad day.
  • Reframing reputations.
  • Person-centered matching techniques..

Completion of part one and part two is required to receive a PCT certificate.

Sign up

You can find more information about PCT and register for the training by visiting Person-Centered Thinking Hybrid Training (medallia.com) or by scanning the QR code below.

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