Behavioral HealthHoosier Healthwise, Healthy Indiana Plan, Hoosier Care Connect, and IN PathWays for AgingMarch 27, 2025

Medicaid‑covered crisis care: The impact of Indiana's Mobile Crisis Teams under the 988 initiative

As part of the 988 Suicide and Crisis Lifeline initiative established by House Enrolled Act 1222 (2022), Indiana Health Coverage Programs (IHCP) now cover Medicaid for crisis intervention services delivered by the Division of Mental Health and Addiction (DMHA) designated mobile crisis teams (MCTs).

These behavioral health mobile crisis services offer immediate, on‑site support to individuals facing mental health or substance use crises. They deploy specialized teams to assess, intervene, and stabilize situations promptly and compassionately, removing access barriers and reaching those who might not otherwise seek help.

The impact of MCTs is compelling and well documented:

  • MCTs have demonstrated cost savings by reducing hospital admissions and incarcerations for individuals with mental health needs or substance use disorders.
  • Nearly 85% of individuals who interacted with an MCT received interventions other than hospitalization.
  • Individuals who have become disconnected from mental health services are more likely to re‑engage with those services after contact with an MCT, especially those with depressive, mood, or psychotic disorders.1
  • A review of work conducted by the Indianapolis Mobile Crisis Assistance Team revealed that MCT intervention resulted in fewer than 2% of individuals being transported to jail.2

Please consider using the 988 Suicide and Crisis Hotline and MCT services as first line care when an individual is in a behavioral health crisis. Mobile crisis services can be accessed through the 988 hotline or individual mobile crisis hotlines, listed below:

Mobile crisis service provider

CCBHC DEMO

Designated service counties

24/7 crisis line

Mobile crisis designation (622)

4C Health

1/1/2025

Designated in: Cass, Fulton, Miami, and Pulaski

Also serving: Carroll, Clinton, Grant, Marshall, Tippecanoe, Wabash Howard, Tipton, and White

24-hour crisis help:

800-552-3106 or text "IN" to 741-741

N/A

Adult and Child Mental Health Center, Inc.

1/1/2025

Designated in: Marion and Johnson

24-hour mental health crisis support line:

877-882-5122

N/A

Centerstone of Indiana, Inc.

1/1/2025

Designated in: Bartholomew, Brown, Decatur, Fayette, Jackson, Jefferson, Jennings, Lawrence, Monroe, Morgan, Owen, Randolph, Rush, Union, and Wayne

Also serving: Clark, Delaware, Henry, Johnson, Marion, Putnam, and Scott

24-hour Indiana crisis:

800-832-5442

N/A

Sandra Eskenazi Mental Health Center

1/1/2025

Designated in: Marion

Suicide and Crisis Lifeline: 988

directly dispatched from a 988 call center

N/A

Family Health Center (Samaritan Center)

N/A

Designated in: Daviess, Knox, Martin, and Pike

24-hour mental health hotline:

833-644-3575

Yes

Hamilton Center, Inc.

1/1/2025

Designated in: Vigo and Sullivan

24-hour crisis diversion center: 800-742-0787

N/A

LifeSpring Health Systems

N/A

Designated in: Clark, Crawford, Dubois, Floyd, Harrison, Jefferson, Orange, Perry, Scott, Spencer, and Washington

24-hour crisis call center:

833-723-3988

Yes

Northeastern Center

N/A

Designated in: Dekalb, Lagrange, Noble, and Steuben

24-hour Northeastern Center Emergency Solutions:

800-790-0118

Yes

Oaklawn Psychiatric Center

1/1/2025

Designated in: Elkhart and St. Joseph

24-hour crisis services:

574-533-1234. Select option 1 for the Mobile Response Team.

N/A

Otis R. Bowen Center for Human Services

N/A

Designated in: Huntington, Kosciusko, Marshall, Wabash, and Whitley

Also serving: Allen, Dekalb, Lagrange, Noble, and Steuben

24-hour crisis line:

800-342-5653

Yes

Porter-Starke Services, Inc.

N/A

Designated in: Porter and Starke

24-hour crisis line:

219-476-4523

Yes

Radiant (Grant-Blackford) Health

1/1/2025

Designated in: Grant and Blackford

24-hour rapid response team

765-293-9315

Suicide and Crisis Lifeline: 988

N/A

Southwestern Behavioral Healthcare, Inc

1/1/2025

Designated in: Gibson, Posey, Vanderburgh, and Warrick

24-hour local crisis line:

812-422-1100

N/A

Valley Oaks Health

N/A

Designated in: Benton, Carroll, Fountain, Jasper, Montgomery, Newton, Tippecanoe, Warren, and White

Crisis services:

866-682-5539

Yes


End notes:
1 Wesolowski, H. (2022, July 13). Mobile Crisis Teams: Providing an Alternative to Law Enforcement for Mental Health Crises. National Alliance on Mental Illness. https://www.nami.org/988/mobile‑crisis‑teams‑providing‑an‑alternative‑to‑law‑enforcement‑for‑mental‑health‑crises/
2 Bailey, K., & Ray, B. (2018). Evaluation of the Indianapolis Mobile Crisis Assistance Team: Report to the Indianapolis Office of Public Health & Safety and the Fairbanks Foundation. Indianapolis Office of Public Health & Safety and the Fairbanks Foundation.

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PUBLICATIONS: April 2025 Provider Newsletter