Look what’s new in Provider Pathways

Anthem Blue Cross and Blue Shield (Anthem) is pleased to announce two new modules that have been added to our self‑paced eLearning, called Provider Pathways. Provider Pathways is a 24/7 digital resource that provides a foundation on doing business with Anthem. Provider Pathways not only provides what you need to know about the key tools and resources for doing business with us, but we have now also added these new modules:

• CAHPS^®: Find out what the Consumer Assessment of Healthcare Providers and Systems survey is and how it impacts you.
• SBIRT: Learn more about this important screening, brief intervention, and referral to treatment method. Let us show you how a simple evidence-based process can be utilized with all types of patients in a variety of settings to identify those who may need additional substance use support. 

How to find Provider Pathways

Provider Pathways Doing Business with Anthem eLearning gives you the flexibility for scheduling training for yourself and your staff. You can find this training on the Anthem website:

• Go to https://providers.anthem.com/in.
• Click on the Provider Training Academy

• Once on the Training Academy page, select Training Resources from the training topics menu.

• Provider Pathways will be at the top of the Training Resources page. Then, select the registration link to begin.

You will find the new modules in the table of contents shortly after starting the training.

CAHPS^® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ). 

If you have questions about this new provider resource, reach out to your Health Care Networks team.