This communication applies to the Medicaid and Medicare Advantage programs for Anthem Blue Cross and Blue Shield (Anthem).


In order to communicate more efficiently with providers, Anthem Blue Cross and Blue Shield (Anthem) is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Email is the quickest and most direct way to receive important information from Anthem.


What do we need from you?

To receive email from Anthem (including some sent in lieu of fax or mail), submit your information via the contact form located on the provider website at


When multiple email addresses, NPIs or TINs exist, you need to submit all required fields separately for each individual provider or provider within a group. However, please keep in mind that we can only accept one email address for each unique provider record.


What if you need assistance?

If you have questions about this communication or need assistance with any other item, contact your local Network Relations Consultant or call Provider Services at:

  • Hoosier Healthwise: 1-866-408-6132
  • Healthy Indiana Plan: 1-844-533-1995
  • Hoosier Care Connect: 1-844-284-1798
  • Medicare Advantage: Call the number on the back of the member ID card



Featured In:
January 2021 Anthem Provider News - Indiana