Right Choices Program update
Anthem Blue Cross and Blue Shield (Anthem) would like to inform you that a change has been made to the Right Choices Program (RCP) requirements. Effective April 29, 2020, members are no longer required to be locked into a single hospital for non-emergent visits.
RCP is a program for Indiana Medicaid recipients who may need assistance learning how to properly use their health insurance. The program provides members a lock-in provider who acts as a safeguard against the unnecessary or inappropriate use of benefits.
Though members in RCP will no longer be locked into one hospital, members will still be locked into one primary medical provider, who will coordinate member health care, and one pharmacy to fill prescriptions.
This information applies to members in the Hoosier Healthwise, Healthy Indiana Plan (HIP) and Hoosier Care Connect programs. Anthem will update the provider manual to reflect this program change.
To discuss your patient’s panel or add to it, call 1-866-902-1690, option 1. You can also fax requests to 1-866-387-2959.
If you have questions about this communication or any other topic, please contact your Network Relations consultant or call Provider Services:
- Hoosier Healthwise – 1-866-408-6132
- Healthy Indiana Plan – 1-844-533-1995
- Hoosier Care Connect – 1-844-284-1798
May 2020 Anthem Provider News - Indiana