In April 2022, AIM Specialty Health® (AIM)® launched new phone numbers for prior authorization requests for Anthem Blue Cross and Blue Shield.


Effective August 15, 2022, the old phone number for AIM will no longer be available for requests. Please use these new numbers to submit AIM prior authorization requests.



AIM phone number
effective April 1, 2022


(833) 775-1952


(833) 419-1357


(833) 305-1807


(833) 404-1678


(833) 342-1253


The best way to reach AIM is to use the ProviderPortalSM for:

  • Self-service
  • Available 24/7
  • Customizable with physician information
  • Easy to use and allows real-time determinations


The ProviderPortal is a fast and efficient way to start a case. It also allows your team to:

  • Check order status and view order history
  • Print/save PDF of order summary
  • Use multiple staff members to enter/view the practice’s orders
  • Increase payment certainty
  • Reference desk training and tutorials, including clinical criteria and CPT lists


Your first step is to register your practice in ProviderPortal. If you are not already registered, go to to register.



Featured In:
August 2022 Anthem Provider News - Indiana