Access to Case Management
Members can refer themselves, physicians can refer patients and caregivers can refer patients or family members to case management by calling the number below. They will be connected to a team member based on their immediate needs. Anthem can help with transitions across levels of care in order for patients and caregivers to be better prepared to make health care decisions and meet goals. Members may also be referred to Case Management through:
- Medical Management program referral.
- Discharge planning referral.
- Practitioner referral.
- Member or caregiver referral.
To contact the Case Management department, call 1-866-902-1690 Monday through Friday, 8 a.m. to 5 p.m., ET.
October 2018 Anthem Indiana Provider Newsletter