CommercialAugust 1, 2019
Provider Manuals on anthem.com
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August 2019 Anthem Provider News - GeorgiaContentsCommercialAugust 1, 2019 Provider Manuals on anthem.comCommercialAugust 1, 2019 Anthem customizations to MCG care guidelines 23rd editionCommercialAugust 1, 2019 Georgia medical policy and clinical guideline updates 8/1/2019CommercialAugust 1, 2019 Frequency Editing reimbursement policy update (Professional)CommercialAugust 1, 2019 Bundled Services reimbursement policy update (Professional)CommercialAugust 1, 2019 Updates to AIM Advanced Oncologic Imaging Clinical Appropriateness GuidelineCommercialAugust 1, 2019 Updates to AIM Radiation Oncology: Proton Beam Therapy clinical appropriateness guidelineCommercialAugust 1, 2019 Updates to AIM Advanced Imaging clinical appropriateness guidelinesCommercialAugust 1, 2019 Pharmacy information available on the webCommercialAugust 1, 2019 Reminder: changes to the process for medical non-oncology specialty drug reviews effective June 15, 2019CommercialAugust 1, 2019 Clinical Criteria and prior authorization updates for specialty pharmacy are availableCommercialAugust 1, 2019 National Drug Code requirement on outpatient claimsMedicare AdvantageAugust 1, 2019 Keep up with Medicare newsMedicare AdvantageAugust 1, 2019 Provider training required for special needs plansMedicare AdvantageAugust 1, 2019 AIM Specialty Health programs may require documentationMedicare AdvantageAugust 1, 2019 Unspecified diagnosis code updateMedicare AdvantageAugust 1, 2019 New Drug Screen Testing reimbursement policyMedicare AdvantageAugust 1, 2019 Prepayment clinical validation review processMedicare AdvantageAugust 1, 2019 New service types added to AvailityMedicare AdvantageAugust 1, 2019 Update to Emergency Department Level of E&M Services reimbursement policyTo view this publication online:Visit https://providernews.anthem.com/georgia/publications/august-2019-anthem-provider-news-georgia-322 Or scan this QR code with your phone CommercialAugust 1, 2019 Provider Manuals on anthem.comAnthem Blue Cross and Blue Shield (Anthem) has launched a new page on anthem.com/provider to access Provider Manuals. This page delivers a more streamlined and easier user experience to access current and past Provider Manuals (if applicable). You can find the Provider Manuals page by clicking on “See Policies and Guidelines” on the anthem.com/provider home page and then scrolling down to “Provider Manual.” To view this article online:Visit https://providernews.anthem.com/georgia/articles/provider-manuals-on-anthemcom-2821 Or scan this QR code with your phone CommercialAugust 1, 2019 Anthem customizations to MCG care guidelines 23rd editionEffective November 1, 2019, the following MCG care guideline 23rd edition customization will be implemented for Chemotherapy, Inpatient & Surgical Care (W0162) for adult patients. This customization provides specific criteria and guidance on the following:
For questions, please contact the provider service number on the back of the member's ID card. To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 Georgia medical policy and clinical guideline updates 8/1/2019Open the attached document titled “GA medical policy and clinical guideline updates 8.1.2019” to view the new and/or revised Medical Policies and Clinical Guidelines adopted by the Medical Policy and Technology Assessment Committee. Some may have expanded rationales, medical necessity indications or criteria and some may involve changes to policy position statements that might result in services that previously were covered being found to be either not medically necessary or investigational/not medically necessary. Clinical Guidelines adopted by Anthem and all the Medical Policies are available at anthem.com/provider under “see policies and guidelines”. Please note that our medical policies now include NOC (Not Otherwise Classified) codes to expedite the process of determining services that may require medical review. If you do not have access to the Internet, you may request a hard copy of a specific Medical or Behavioral Health Policy or Clinical UM Guideline by calling Provider Services at (800) 241-7475 Monday through Friday from 8:00 a.m. to 7:00 p.m. or send written requests (specifying the medical policy or guideline of interest, your name and address to where the information should be sent) to:
Anthem Blue Cross and Blue Shield
Attention: Prior Approval, Mail Code GAG009-0002
3350 Peachtree Road NE
Atlanta, GA 30326
NOTE: Any Clinical Guideline included in this standard MPTAC notification is only effective for GA if included on the GA Standard Adopted Clinical Guideline List unless there is a group-specific review requirement in which case it will be considered ‘Adopted’ for that group only and for the specific type of review required. Additionally, as part of the Pre-Payment Review Program for commercial or Federal Employee Health Benefits Program (FEHBP) plans, Clinical Guidelines approved by Medical Policy and Technology Assessment Committee (MPTAC) but not included in the GA Standard Adopted Clinical Guideline List may be used to review a provider’s claims when a provider’s billing practices are not consistent with other providers in terms of frequency or in some other manner or for provider education and are “Adopted” for those purposes. To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 Frequency Editing reimbursement policy update (Professional)Our Frequency Editing policy applies frequency maximums per day and/or per date span within the same grouping which may be based on the CMS’s MUEs, industry standards, and/or code description. Beginning with dates of service November 1, 2019, maximum units per day may be based on claims data analysis. To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 Bundled Services reimbursement policy update (Professional)Beginning with dates of service on or after November 1, 2019, new Interprofessional CPT codes 99451 and 99452 are not eligible for reimbursement when they are reported with another service or reported as a stand-alone service. These codes have been added to policy section 1 of the Bundled Services and Supplies reimbursement policy. To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 Updates to AIM Advanced Oncologic Imaging Clinical Appropriateness GuidelineEffective for dates of service on and after July 14, 2019, the following updates will apply to the AIM Advanced Oncologic Imaging Clinical Appropriateness Guideline.
Prostate Cancer: Added criteria for the appropriate use of PET-CT with the radiotracers Axumin and 11-Choline, establishing the position of this test in the care continuum for prostate cancer primarily related to biochemical recurrence
Neuroendocrine Tumors: Added criteria for the appropriate use of PET-CT with the radiotracer DOTA-TATE , establishing the position of this test in the care continuum for neuroendocrine tumors
For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current guidelines here. To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 Updates to AIM Radiation Oncology: Proton Beam Therapy clinical appropriateness guidelineEffective for dates of service on and after November 10, 2019, the following updates will apply to the AIM Radiation Oncology: Proton Beam Therapy Clinical Appropriateness Guideline.
For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current guidelines here.
Please note, this program does not apply to FEP or National Accounts To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 Updates to AIM Advanced Imaging clinical appropriateness guidelinesEffective for dates of service on and after November 10, 2019, the following updates will apply to the AIM Advanced Imaging Clinical Appropriateness Guidelines.
Oncologic Imaging Guideline contains updates to the following:
Vascular Imaging Guideline contains updates to the following:
Imaging of the Heart Guideline contains updates to the following:
To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 Pharmacy information available on the webFor more information on copayment/coinsurance requirements and their applicable drug classes, drug lists and changes, prior authorization criteria, procedures for generic substitution, therapeutic interchange, step therapy or other management methods subject to prescribing decisions, and any other requirements, restrictions, or limitations that apply to using certain drugs, visit anthem.com/provider and select “Pharmacy Information”. The commercial drug list is reviewed and updates are posted to the web site quarterly (the first of the month for January, April, July and October). To locate “Marketplace Select Formulary” and pharmacy information, scroll down to “Select Drug Lists.” Click the following links for the Federal Employee Program formulary Basic Option and Standard Options. These drug lists are also reviewed and updated regularly as needed. To view this article online:Visit https://providernews.anthem.com/georgia/articles/pharmacy-information-available-on-the-web-6-2830 Or scan this QR code with your phone CommercialAugust 1, 2019 Reminder: changes to the process for medical non-oncology specialty drug reviews effective June 15, 2019In the June 2019 edition of Provider News we announced the transition of the medical non-oncology specialty drug review process from AIM Specialty Health® (AIM) to Anthem’s medical specialty drug review team, effective June 15, 2019. Here’s a reminder of the changes.
What has changed?
What has not changed?
Here is a summary of the medical specialty drug changes:
To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 Clinical Criteria and prior authorization updates for specialty pharmacy are availableBelow are Clinical Criteria and prior authorization updates were endorsed at the May 17, 2019 Clinical Criteria meeting. To access the clinical criteria information please click here.
Anthem’s prior authorization clinical review of non-oncology specialty pharmacy drugs will be managed by Anthem’s medical specialty drug review team. Oncology drugs will be managed by AIM Specialty Health® (AIM), a separate company.
Revised Clinical Criteria effective June 10, 2019 The following new clinical criteria were revised to expand medical necessity indications or criteria. The table below will assist you in identifying the new document number for the clinical criteria that corresponds with the previous Clinical or Coverage Guideline.
Revised Clinical Criteria effective September 1, 2019 The following new clinical criteria were reviewed with no significant change to the medical necessity indications or criteria. The table below will assist you in identifying the new document number for the clinical criteria that corresponds with the previous Clinical or Coverage Guideline.
Revised Clinical Criteria effective November 1, 2019 The following current and new clinical criteria were revised and might result in services that were previously covered but may now be found to be not medically necessary.
New Clinical Criteria effective November 1, 2019 The following clinical criteria are new.
Expanded specialty pharmacy prior authorization list Effective for dates of service on and after November 1, 2019, the following non-oncology specialty pharmacy codes from current clinical criteria will be included in our prior authorization review process. Please note, inclusion of NDC code on your claim will shorten the claim processing time of drugs billed with a Not Otherwise Classified (NOC) code.
To view this article online:Or scan this QR code with your phone CommercialAugust 1, 2019 National Drug Code requirement on outpatient claimsAnthem Blue Cross and Blue Shield (Anthem) values the quality and commitment with which you serve your patients and our members. In this edition of Provider News, we are notifying you about a National Drug Code (NDC) requirement for drugs administered in a physician’s office or outpatient facility setting for Local Plan and BlueCard member claims only. This notice EXCLUDES claims for members enrolled in the Blue Cross and Blue Shield Service Benefit Plan (also called the Federal Employee Program or FEP) and Coordination of Benefits/secondary claims.
For dates of service on or after November 1, 2019, all providers are required to supply the 11-digit NDC – along with the information below – when billing for injections and other drug items on the CMS-1500 and UB-04 claim forms as well as on 837 electronic transactions.
To ensure accurate and timely claims payments, it is important that you provide the NDC information as outlined above when filing claims to us. Anthem will reject any line items on claims with dates of service on or after November 1, 2019, when the above information is not included regarding drugs.
If you have further questions, please contact your Anthem network relations consultant or refer to the Georgia Provider Manual. To view this article online:Or scan this QR code with your phone Medicare AdvantageAugust 1, 2019 Keep up with Medicare newsMedicare Advantage Please continue to check Important Medicare Advantage Updates at bcbsga.com/medicareprovider for the latest Medicare Advantage information, including:
75743MUPENMUB To view this article online:Visit https://providernews.anthem.com/georgia/articles/keep-up-with-medicare-news-74-2842 Or scan this QR code with your phone Medicare AdvantageAugust 1, 2019 Provider training required for special needs plansMedicare Advantage Anthem Blue Cross and Blue Shield offers special needs plans (SNPs) to people eligible for either Medicare and Medicaid benefits or who are qualified Medicare Advantage beneficiaries. SNPs provide enhanced benefits to people eligible for both Medicare and Medicaid. These include supplemental benefits such as hearing, dental, vision and transportation to medical appointments. Some SNPs include a card or catalog for purchasing over-the-counter items. SNPs do not charge premiums. As you are aware, CMS regulations protect SNP members from balance billing.
Providers who are contracted for SNPs are required to take annual training to stay current on plan benefits and requirements, including coordination-of-care and model-of-care elements. Providers contracted for our SNPs received notices in the first quarter of 2019 containing information for online, self-paced training through our training site hosted by SkillSoft. Each provider contracted for our SNPs is required to complete this annual training and select the attestation stating they have completed the training. Attestations can be completed by individual providers or at the group level with one signature. To view this article online:Or scan this QR code with your phone Medicare AdvantageAugust 1, 2019 AIM Specialty Health programs may require documentationMedicare Advantage Currently, providers submit various pre-service requests to AIM Specialty Health® (AIM). As part of our ongoing quality improvement efforts for outpatient diagnostic imaging services, cardiac procedures and sleep studies, AIM may request documentation to support the clinical appropriateness of certain requests.
When requested, providers should verify information by submitting documentation from the medical record and/or participating in a pre-service consultation with an AIM physician reviewer. If medical necessity is not supported, the request may be denied as not medically necessary.
Should you have any questions, please call the Provider Services number on the back of the member ID card. To view this article online:Or scan this QR code with your phone Medicare AdvantageAugust 1, 2019 Unspecified diagnosis code updateMedicare Advantage Click here for additional information about the unspecified diagnosis code update. To view this article online:Visit https://providernews.anthem.com/georgia/articles/unspecified-diagnosis-code-update-2-2839 Or scan this QR code with your phone Medicare AdvantageAugust 1, 2019 New Drug Screen Testing reimbursement policyMedicare Advantage New Policy Drug Screen Testing (Policy 19-001, effective 10/01/19)
Anthem Blue Cross and Blue Shield (Anthem) Medicare Advantage allows reimbursement for presumptive and definitive drug screening services. In certain circumstances, Anthem Medicare Advantage allows reimbursement for presumptive drug testing by instrumented chemistry analyzers and definitive drug screening services for the same member provided on the same day by a reference laboratory.
Definitive drug testing may be done to confirm the results of a negative presumptive test or to identify substances when there is no presumptive test available. Provider’s documentation and member’s medical records should reflect that the test was properly ordered and support that the order was based on the result of the presumptive test.
In the event a reference lab (POS = 81) performs both presumptive and definitive tests on the same date of service, records should reflect that the ordering/treating provider issued a subsequent order for definitive testing based on the results of the presumptive tests.
For additional information, refer to the Drug Screen Testing reimbursement policy at anthem.com/medicareprovider. To view this article online:Visit https://providernews.anthem.com/georgia/articles/new-drug-screen-testing-reimbursement-policy-2838 Or scan this QR code with your phone Medicare AdvantageAugust 1, 2019 Prepayment clinical validation review processMedicare Advantage Click here for additional information about the prepayment clinical validation review process. To view this article online:Or scan this QR code with your phone Medicare AdvantageAugust 1, 2019 New service types added to AvailityMedicare Advantage Enhancements have been made to the Availity Portal that will now allow you to access more service types when using the Eligibility and Benefits Inquiry tool and will also allow us to share even more valuable information with you electronically.
You may have already noticed new additions to service types, including:
Note, although there is an extensive list of available benefit types available when submitting an eligibility and benefits request, these types do vary by payer.
Here are some important points to remember when selecting service types:
To view this article online:Visit https://providernews.anthem.com/georgia/articles/new-service-types-added-to-availity-5-2836 Or scan this QR code with your phone Medicare AdvantageAugust 1, 2019 Update to Emergency Department Level of E&M Services reimbursement policyMedicare Advantage Click here for additional information about the Level of E&M Services Reimbursement Policy update. To view this article online:Or scan this QR code with your phone | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||