August 2019 Anthem Provider News - Georgia

Contents

AdministrativeCommercialAugust 1, 2019

Provider Manuals on anthem.com

AdministrativeCommercialAugust 1, 2019

Anthem customizations to MCG care guidelines 23rd edition

Medical Policy & Clinical GuidelinesCommercialAugust 1, 2019

Georgia medical policy and clinical guideline updates 8/1/2019

Reimbursement PoliciesCommercialAugust 1, 2019

Frequency Editing reimbursement policy update (Professional)

Reimbursement PoliciesCommercialAugust 1, 2019

Bundled Services reimbursement policy update (Professional)

State & FederalMedicare AdvantageAugust 1, 2019

Keep up with Medicare news

State & FederalMedicare AdvantageAugust 1, 2019

Provider training required for special needs plans

State & FederalMedicare AdvantageAugust 1, 2019

AIM Specialty Health programs may require documentation

State & FederalMedicare AdvantageAugust 1, 2019

Unspecified diagnosis code update

State & FederalMedicare AdvantageAugust 1, 2019

New Drug Screen Testing reimbursement policy

State & FederalMedicare AdvantageAugust 1, 2019

Prepayment clinical validation review process

State & FederalMedicare AdvantageAugust 1, 2019

New service types added to Availity

State & FederalMedicare AdvantageAugust 1, 2019

Update to Emergency Department Level of E&M Services reimbursement policy

AdministrativeCommercialAugust 1, 2019

Provider Manuals on anthem.com

Anthem Blue Cross and Blue Shield (Anthem) has launched a new page on anthem.com/provider to access Provider Manuals. This page delivers a more streamlined and easier user experience to access current and past Provider Manuals (if applicable). You can find the Provider Manuals page by clicking on “See Policies and Guidelines” on the anthem.com/provider home page and then scrolling down to “Provider Manual.”  

AdministrativeCommercialAugust 1, 2019

Anthem customizations to MCG care guidelines 23rd edition

Effective November 1, 2019, the following MCG care guideline 23rd edition customization will be implemented for Chemotherapy, Inpatient & Surgical Care (W0162) for adult patients. This customization provides specific criteria and guidance on the following:
  • Revised Clinical Indications for admission and added examples for:
    • Aggressive hydration needs that cannot be managed in an infusion center
    • Prolonged marrow suppression
  • Added Regimens that cannot be managed as an outpatient with examples


View the summary of MCG 23RD edition customizations.

 

For questions, please contact the provider service number on the back of the member's ID card.

Medical Policy & Clinical GuidelinesCommercialAugust 1, 2019

Georgia medical policy and clinical guideline updates 8/1/2019

Open the attached document titled “GA medical policy and clinical guideline updates 8.1.2019” to view the new and/or revised Medical Policies and Clinical Guidelines adopted by the Medical Policy and Technology Assessment Committee. Some may have expanded rationales, medical necessity indications or criteria and some may involve changes to policy position statements that might result in services that previously were covered being found to be either not medically necessary or investigational/not medically necessary. Clinical Guidelines adopted by Anthem and all the Medical Policies are available at anthem.com/provider under “see policies and guidelines”. Please note that our medical policies now include NOC (Not Otherwise Classified) codes to expedite the process of determining services that may require medical review. If you do not have access to the Internet, you may request a hard copy of a specific Medical or Behavioral Health Policy or Clinical UM Guideline by calling Provider Services at (800) 241-7475 Monday through Friday from 8:00 a.m. to 7:00 p.m. or send written requests (specifying the medical policy or guideline of interest, your name and address to where the information should be sent) to:

 

Anthem Blue Cross and Blue Shield
Attention: Prior Approval, Mail Code GAG009-0002
3350 Peachtree Road NE
Atlanta, GA 30326

 

NOTE: Any Clinical Guideline included in this standard MPTAC notification is only effective for GA if included on the GA Standard Adopted Clinical Guideline List unless there is a group-specific review requirement in which case it will be considered ‘Adopted’ for that group only and for the specific type of review required. Additionally, as part of the Pre-Payment Review Program for commercial or Federal Employee Health Benefits Program (FEHBP) plans, Clinical Guidelines approved by Medical Policy and Technology Assessment Committee (MPTAC) but not included in the GA Standard Adopted Clinical Guideline List may be used to review a provider’s claims when a provider’s billing practices are not consistent with other providers in terms of frequency or in some other manner or for provider education and are “Adopted” for those purposes.   

Reimbursement PoliciesCommercialAugust 1, 2019

Frequency Editing reimbursement policy update (Professional)

Our Frequency Editing policy applies frequency maximums per day and/or per date span within the same grouping which may be based on the CMS’s MUEs, industry standards, and/or code description. Beginning with dates of service November 1, 2019, maximum units per day may be based on claims data analysis.

Reimbursement PoliciesCommercialAugust 1, 2019

Bundled Services reimbursement policy update (Professional)

Beginning with dates of service on or after November 1, 2019, new Interprofessional CPT codes 99451 and 99452 are not eligible for reimbursement when they are reported with another service or reported as a stand-alone service. These codes have been added to policy section 1 of the Bundled Services and Supplies reimbursement policy.

Products & ProgramsCommercialAugust 1, 2019

Updates to AIM Advanced Oncologic Imaging Clinical Appropriateness Guideline

Effective for dates of service on and after July 14, 2019, the following updates will apply to the AIM Advanced Oncologic Imaging Clinical Appropriateness Guideline.

 

Prostate Cancer: Added criteria for the appropriate use of PET-CT with the radiotracers Axumin and 11-Choline, establishing the position of this test in the care continuum for prostate cancer primarily related to biochemical recurrence

 

Neuroendocrine Tumors: Added criteria for the appropriate use of PET-CT with the radiotracer DOTA-TATE , establishing the position of this test in the care continuum for neuroendocrine tumors


As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:

  • Access AIM’s ProviderPortalSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
  • Access AIM via the Availity Web Portal at availity.com
  • Call the AIM Contact Center toll-free number: 866-714-1103, Monday–Friday, 8:00 a.m.–6:00 p.m. ET.

 

For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current guidelines here.

Products & ProgramsCommercialAugust 1, 2019

Updates to AIM Radiation Oncology: Proton Beam Therapy clinical appropriateness guideline

Effective for dates of service on and after November 10, 2019, the following updates will apply to the AIM Radiation Oncology: Proton Beam Therapy Clinical Appropriateness Guideline.
  • Sinonasal cancer: Added criteria and diagnosis codes for locally advanced sinonasal cancer when tumor involves base of skull and proton beam therapy is needed to spare orbit, optic nerve, optic chiasm, or brainstem
  • Ocular Melanoma: Removed tumor size restrictions for treating melanoma of the uveal tract
  • Pediatric tumors: Clarified proton beam therapy appropriate for all pediatric tumors requiring radiation therapy


As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:

  • Access AIM’s ProviderPortalSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
  • Access AIM via the Availity Web Portal at availity.com
  • Call the AIM Contact Center toll-free number: 866-714-1103, Monday–Friday, 8:00 a.m.–6:00 p.m. ET.

 

For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current guidelines here.

 

Please note, this program does not apply to FEP or National Accounts

Products & ProgramsCommercialAugust 1, 2019

Updates to AIM Advanced Imaging clinical appropriateness guidelines

Effective for dates of service on and after November 10, 2019, the following updates will apply to the AIM Advanced Imaging Clinical Appropriateness Guidelines.

 

Oncologic Imaging Guideline contains updates to the following: 
  • Colorectal cancer, germ cell tumors, kidney cancer, multiple myeloma, prostate cancer and cancers of unknown primary/cancers not otherwise specified,
  • Added new sections on hepatobiliary cancer and suspected metastases
  • Added allowance for MRI and/or MRCP for diagnostic workup of hepatocellular carcinoma, intrahepatic cholangiocarcinoma, and extrahepatic cholangiocarcinoma
  • Added allowance for PET “When standard imaging prior to planned curative surgery for cholangiocarcinoma has been performed and has not demonstrated metastatic disease”

 

Vascular Imaging Guideline contains updates to the following:  
  • Brain, Head and Neck: Aneurysm–intracranial,  Aneurysm–extracranial, Arteriovenous malformation (AVM) and fistula (AVF), Fibromuscular dysplasia, Hemorrhage–intracranial, Stenosis or occlusion–extracranial, Stenosis or occlusion–intracranial, stroke and Venous thrombosis or compression–intracranial
  • Chest: Acute aortic syndrome, Aortic aneurysm, Pulmonary artery hypertension
  • Abdomen and Pelvis: Acute aortic syndrome, Aneurysm of the abdominal aorta or iliac arteries, Hematoma/hemorrhage within the abdomen or unexplained hypotension, Renal artery stenosis (RAS)/Renovascular hypertension, Venous thrombosis or compression–intracranial, Stenosis or occlusion of the abdominal aorta or branch vessels, not otherwise specified
  • Upper Extremity: Peripheral arterial disease, Venous thrombosis or occlusion
  • Lower Extremity: Added physiologic testing for peripheral arterial disease and further defined indications for classic presenting symptoms of lower extremity peripheral arterial disease
  • Added arterial ultrasound guideline content
  • Aligned peripheral arterial ultrasound with advanced vascular imaging criteria

 

Imaging of the Heart Guideline contains updates to the following:  
  • Blood Pool Imaging: Changes address appropriate evaluation and surveillance of LV function in patients following cardiac transplantation. Additional language is more restrictive based on the literature and aligns with the resting transthoracic echocardiography guideline.
  • Cardiac CT: Quantitative evaluation of coronary artery calcification has been revised with new more expansive language based on review of the literature.


As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:

  • Access AIM’s ProviderPortalSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
  • Access AIM via the Availity Web Portal at availity.com
  • Call the AIM Contact Center toll-free number: 866-714-1103, Monday–Friday, 8:00 a.m.–6:00 p.m. ET.


For questions related to guidelines, please contact AIM via email at aim.guidelines@aimspecialtyhealth.com. Additionally, you may access and download a copy of the current guidelines here.

PharmacyCommercialAugust 1, 2019

Pharmacy information available on the web

For more information on copayment/coinsurance requirements and their applicable drug classes, drug lists and changes, prior authorization criteria, procedures for generic substitution, therapeutic interchange, step therapy or other management methods subject to prescribing decisions, and any other requirements, restrictions, or limitations that apply to using certain drugs, visit anthem.com/provider and select “Pharmacy Information”. The commercial drug list is reviewed and updates are posted to the web site quarterly (the first of the month for January, April, July and October). To locate “Marketplace Select Formulary” and pharmacy information, scroll down to “Select Drug Lists.”  Click the following links for the Federal Employee Program formulary Basic Option and Standard Options. These drug lists are also reviewed and updated regularly as needed.

PharmacyCommercialAugust 1, 2019

Reminder: changes to the process for medical non-oncology specialty drug reviews effective June 15, 2019

In the June 2019 edition of Provider News we announced the transition of the medical non-oncology specialty drug review process from AIM Specialty Health® (AIM) to Anthem’s medical specialty drug review team, effective June 15, 2019. Here’s a reminder of the changes.

 

What has changed?

  • Beginning June 15, 2019, all new or reauthorization specialty drug review requests that were previously performed by AIM, providers need to contact Anthem’s medical specialty drug review team:
    • by phone at 1-833-293-0659
    • by fax at 1-888-223-0550
  • All inquiries about an existing request (initially submitted to AIM or Anthem), peer-to-peer review, or reconsideration are being managed by Anthem’s medical specialty drug review team.

 

What has not changed?

  • AIM continues to be responsible for performing medical oncology drug reviews for existing commercial medical benefit for our employer group business.
  • Specialty drug review processes not previously done by AIM remain unchanged.
  • Clinical criteria for medical non-oncology specialty drugs continues to reside on the clinical criteria page on anthem.com.
  • Post Service Clinical Coverage Reviews and Grievance and Appeals process and teams have not changed.

 

Here is a summary of the medical specialty drug changes:

 

Action

Contact





Beginning

June 15, 2019

Submit a new prior authorization request for a medical specialty drug review

 

Submit a reauthorization request for a medical specialty drug review previously performed by AIM

Call Anthem at 1-833-293-0659

or

Fax Anthem at 1-888-223-0550

 

 

Inquire about an existing request (initially submitted to AIM or Anthem), peer-to-peer review, or reconsideration

Call Anthem at 1-833-293-0659

 

PharmacyCommercialAugust 1, 2019

Clinical Criteria and prior authorization updates for specialty pharmacy are available

Below are Clinical Criteria and prior authorization updates were endorsed at the May 17, 2019 Clinical Criteria meeting. To access the clinical criteria information please click here.

 

Anthem’s prior authorization clinical review of non-oncology specialty pharmacy drugs will be managed by Anthem’s medical specialty drug review team. Oncology drugs will be managed by AIM Specialty Health® (AIM), a separate company.

 

Revised Clinical Criteria effective June 10, 2019

The following new clinical criteria were revised to expand medical necessity indications or criteria. The table below will assist you in identifying the new document number for the clinical criteria that corresponds with the previous Clinical or Coverage Guideline.

Clinical or Coverage Guideline

Clinical Criteria

Clinical Criteria Name

Drug(s)

HCPCS or CPT Code(s)

CG-DRUG-106

ING-CC-0092

Adcetris (brentuximab) 

Adcetris

J9042

CG-DRUG-38

ING-CC-0094

Alimta (pemetrexed)  

Alimta

J9305

CG-DRUG-42

ING-CC-0096

Asparagine Specific Enzymes

Erwinaze, Asparaginase, Oncaspar

J9019, J9020, J9266

CG-DRUG-63

ING-CC-0104

Leucovorin and Levoleucovorin agents

Fusilev, Khapzory

J0641, C9043, J3490

CG-DRUG-66

ING-CC-0105

Vectibix (panitumumab) 

Vectibix

J9303

CG-DRUG-72

ING-CC-0110

Perjeta (pertuzumab) 

Perjeta

J9306

CG-DRUG-96

ING-CC-0115

Kadcyla (ado-trastuzumab)    

Kadcyla

J9354

CG-DRUG-98

ING-CC-0116

Bendamustine agents

Bendeka, Treanda, Belrapzo

J9034, J9033, C9042, J9999

DRUG.00046

ING-CC-0119

Yervoy (ipilimumab) 

Yervoy

J9228

DRUG.00053

ING-CC-0120

Kyprolis (carfilzomib) 

Kyprolis

J9047

DRUG.00063

ING-CC-0122

Arzerra (ofatumumab) 

Arzerra

J9302

DRUG.00067

ING-CC-0123

Cyramza (ramucirumab) 

Cyramza

J9308

DRUG.00071

ING-CC-0124

Keytruda (pembrolizumab) 

Keytruda

J9271

DRUG.00075

ING-CC-0125

Opdivo (nivolumab) 

Opdivo

J9299

DRUG.00107

ING-CC-0129

Bavencio (avelumab) 

Bavencio

J9023


Revised Clinical Criteria effective September 1, 2019

The following new clinical criteria were reviewed with no significant change to the medical necessity indications or criteria.  The table below will assist you in identifying the new document number for the clinical criteria that corresponds with the previous Clinical or Coverage Guideline.

Clinical or Coverage Guideline

Clinical Criteria

Clinical Criteria Name

Drug(s)

HCPCS or CPT Code(s)

CG-DRUG-100

ING-CC-0085

Actimmune (interferon gamma-1B) 

Actimmune

J9216

CG-DRUG-101

ING-CC-0090

Ixempra (ixabepilone) 

Ixempra

J9207

CG-DRUG-102

ING-CC-0091

Lartruvo (olaratumab) 

Lartruvo

J9285

CG-DRUG-49

ING-CC-0098

Doxorubicin Hydrochloride Liposome

Lipodox, Doxorubicin hydrochloride liposomal, Doxil

Q2049, Q2050

CG-DRUG-50

ING-CC-0099

Abraxane (paclitaxel protein-bound) 

Abraxane

J9264

CG-DRUG-51

ING-CC-0100

Istodax (romidepsin) 

Istodax

J9315

CG-DRUG-62

ING-CC-0103

Faslodex (fulvestrant) 

Faslodex

J9395

CG-DRUG-67

ING-CC-0106

Erbitux (cetuximab) 

Erbitux

J9055

CG-DRUG-68

ING-CC-0107

Bevacizumab agents (Avastin, Mvasi)

Avastin, Mvasi

J9035, Q5107

CG-DRUG-70

ING-CC-0108

Halaven (eribulin)   

Halaven

J9179

CG-DRUG-71

ING-CC-0109

Zaltrap (ziv-aflibercept) 

Zaltrap

J9400

CG-DRUG-75

ING-CC-0111

Nplate (romiplostim)

Nplate

J2796

CG-DRUG-77

ING-CC-0112

Xofigo (Radium Ra 223 Dichloride)

Xofigo

A9606, 79101

CG-DRUG-80

ING-CC-0114

Jevtana (cabazitaxel)   

Jevtana

J9043

CG-DRUG-99

ING-CC-0117

Empliciti (elotuzumab) 

Empliciti

J9176

CG-THER-RAD-03

ING-CC-0118

Radioimmunotherapy: Zevalin; azedra; Lutathera

Zevalin, Azedra, Lutathera

79403, A9543, 79101, A9699, C9408, A9513

DRUG.00062

ING-CC-0121

Gazyva (obinutuzumab) 

Gazyva

J9301

DRUG.00076

ING-CC-0126

Blincyto (blinatumomab) 

Blincyto

J9039

DRUG.00082

ING-CC-0127

Darzalex (daratumumab) 

Darzalex

J9145

DRUG.00088

ING-CC-0128

Tecentriq (atezolizumab) 

Tecentriq

J9022

DRUG.00109

ING-CC-0130

Imfinzi (durvalumab) 

Imfinzi

J9173

CG-DRUG-113

ING-CC-0131

Besponsa (inotuzumab ozogamicin) 

Besponsa

J9229

DRUG.00112

ING-CC-0132

Mylotarg (gemtuzumab ozogamicin) 

Mylotarg

J9203

DRUG.00118

ING-CC-0133

Aliqopa (copanlisib)

Aliqopa

J9057

MED.00106

ING-CC-0134

Provenge (Sipuleucel-T)

Provenge

Q2043

CG-MED-67

ING-CC-0135

Melanoma Vaccines

Imlygic

J9325, J3590

CG-DRUG-53

ING-CC-0136

Drug dosage, frequency, and route of administration

N/A

N/A

CG-DRUG-01

ING-CC-0141

Off-Label Drug and Approved Orphan Drug Use

N/A

N/A


Revised Clinical Criteria effective November 1, 2019

The following current and new clinical criteria were revised and might result in services that were previously covered but may now be found to be not medically necessary.

  • ING-CC-0048 Spinraza (nusinersen)
  • ING-CC-0002 Colony Stimulating Factor Agents
  • ING-CC-0113 Sylvant (siltuximab) [previously CG-DRUG-79]

 

New Clinical Criteria effective November 1, 2019

The following clinical criteria are new.

  • ING-CC-0137 Cablivi (caplacizumab-yhdp)
  • ING-CC-0138 Asparlas (calaspargase pegol-mknl)
  • ING-CC-0139 Evenity (romosozumab-aqqg)
  • ING-CC-0140 Zulresso (brexanolone)

 

Expanded specialty pharmacy prior authorization list

Effective for dates of service on and after November 1, 2019, the following non-oncology specialty pharmacy codes from current clinical criteria will be included in our prior authorization review process.

Please note, inclusion of NDC code on your claim will shorten the claim processing time of drugs billed with a Not Otherwise Classified (NOC) code.


Anthem’s prior authorization clinical review of non-oncology specialty pharmacy drugs will be managed by Anthem’s medical specialty drug review team. Oncology drugs will be managed by AIM Specialty Health® (AIM), a separate company.

Clinical Criteria

HCPCS or CPT Code(s)

NDC Code(s)

Drug

ING-CC-0050

J3490

J3590

00074-2042-01 00074-2042-02

Skyrizi™

PharmacyCommercialAugust 1, 2019

National Drug Code requirement on outpatient claims

Anthem Blue Cross and Blue Shield (Anthem) values the quality and commitment with which you serve your patients and our members. In this edition of Provider News, we are notifying you about a National Drug Code (NDC) requirement for drugs administered in a physician’s office or outpatient facility setting for Local Plan and BlueCard member claims only. This notice EXCLUDES claims for members enrolled in the Blue Cross and Blue Shield Service Benefit Plan (also called the Federal Employee Program or FEP) and Coordination of Benefits/secondary claims.  

 

For dates of service on or after November 1, 2019, all providers are required to supply the 11-digit NDC – along with the information below – when billing for injections and other drug items on the CMS-1500 and UB-04 claim forms as well as on 837 electronic transactions.   

  1. The applicable HCPCS code or CPT code
  2. Number of HCPCS code or CPT code units
  3. The 11-digit NDC(s), including the N4 qualifier
  4. Dosage Unit of Measurement (F2, GR, ML, UN, ME)
  5. Number of NDC Units dispensed (must be greater than 0)

 

To ensure accurate and timely claims payments, it is important that you provide the NDC information as outlined above when filing claims to us. Anthem will reject any line items on claims with dates of service on or after November 1, 2019, when the above information is not included regarding drugs.

 

If you have further questions, please contact your Anthem network relations consultant or refer to the Georgia Provider Manual.

State & FederalMedicare AdvantageAugust 1, 2019

Keep up with Medicare news

State & FederalMedicare AdvantageAugust 1, 2019

Provider training required for special needs plans

Medicare Advantage

Anthem Blue Cross and Blue Shield offers special needs plans (SNPs) to people eligible for either Medicare and Medicaid benefits or who are qualified Medicare Advantage beneficiaries. SNPs provide enhanced benefits to people eligible for both Medicare and Medicaid. These include supplemental benefits such as hearing, dental, vision and transportation to medical appointments. Some SNPs include a card or catalog for purchasing over-the-counter items. SNPs do not charge premiums. As you are aware, CMS regulations protect SNP members from balance billing.

 

Providers who are contracted for SNPs are required to take annual training to stay current on plan benefits and requirements, including coordination-of-care and model-of-care elements. Providers contracted for our SNPs received notices in the first quarter of 2019 containing information for online, self-paced training through our training site hosted by SkillSoft. Each provider contracted for our SNPs is required to complete this annual training and select the attestation stating they have completed the training. Attestations can be completed by individual providers or at the group level with one signature.

State & FederalMedicare AdvantageAugust 1, 2019

AIM Specialty Health programs may require documentation

Medicare Advantage 

Currently, providers submit various pre-service requests to AIM Specialty Health® (AIM). As part of our ongoing quality improvement efforts for outpatient diagnostic imaging services, cardiac procedures and sleep studies, AIM may request documentation to support the clinical appropriateness of certain requests.

 

When requested, providers should verify information by submitting documentation from the medical record and/or participating in a pre-service consultation with an AIM physician reviewer. If medical necessity is not supported, the request may be denied as not medically necessary.

 

Should you have any questions, please call the Provider Services number on the back of the member ID card.

State & FederalMedicare AdvantageAugust 1, 2019

New Drug Screen Testing reimbursement policy

Medicare Advantage 

New Policy

Drug Screen Testing

(Policy 19-001, effective 10/01/19)

 

Anthem Blue Cross and Blue Shield (Anthem) Medicare Advantage allows reimbursement for presumptive and definitive drug screening services. In certain circumstances, Anthem Medicare Advantage allows reimbursement for presumptive drug testing by instrumented chemistry analyzers and definitive drug screening services for the same member provided on the same day by a reference laboratory.

 

Definitive drug testing may be done to confirm the results of a negative presumptive test or to identify substances when there is no presumptive test available. Provider’s documentation and member’s medical records should reflect that the test was properly ordered and support that the order was based on the result of the presumptive test.

 

In the event a reference lab (POS = 81) performs both presumptive and definitive tests on the same date of service, records should reflect that the ordering/treating provider issued a subsequent order for definitive testing based on the results of the presumptive tests.

 

For additional information, refer to the Drug Screen Testing reimbursement policy at anthem.com/medicareprovider.

State & FederalMedicare AdvantageAugust 1, 2019

New service types added to Availity

Medicare Advantage

Enhancements have been made to the Availity Portal that will now allow you to access more service types when using the Eligibility and Benefits Inquiry tool and will also allow us to share even more valuable information with you electronically.

 

You may have already noticed new additions to service types, including:

  • Medically related transportation
  • Long-term care
  • Acupuncture
  • Respite care
  • Dermatology
  • Sleep study therapy (found under diagnostic medical)
  • Allergy testing

 

Note, although there is an extensive list of available benefit types available when submitting an eligibility and benefits request, these types do vary by payer. 

 

Here are some important points to remember when selecting service types:

  • The benefit/service type field is populated with the last benefit type you selected. If you don’t see a specific benefit in the results, submit a new request and select the specific benefit type/service code.
  • You have the ability to inquire about 50 patients at one time using the Add Multiple Patients feature.