Administrative Digital SolutionsCommercialNovember 1, 2021

EnrollSafe is available: Our new electronic funds transfer enrollment portal for Anthem providers

EnrollSafe is now available as the electronic fund transfer (EFT) enrollment portal for Anthem Blue Cross and Blue Shield (Anthem) providers. Effective November 1, 2021, CAQH Enrollhub is no longer offering EFT enrollment to new users.

CAQH Enrollhub is the only CAQH tool being decommissioned. All other CAQH tools are not impacted.

Benefits of EFT

Electronic funds transfer makes the payment process more convenient and easier to reconcile your direct deposits. EFT is also much faster. You’ll receive your payments up to seven days sooner than through the paper check method. There is no fee to register for EFT via EnrollSafe.

EnrollSafe: Secure and available 24-hours a day

Beginning November 1, 2021, if you need to change an EFT enrollment previously submitted through CAQH, or enroll a new bank account for EFT, visit the EnrollSafe portal at enrollsafe.payeehub.org and select “Register.” Once you have completed registration, you’ll be directed through the EnrollSafe secure portal to the enrollment page. There, you’ll provide the required information to receive direct payment deposits.

Already enrolled in EFT through CAQH Enrollhub?

Please note if you’re already enrolled in EFT through CAQH Enrollhub, no action is needed. Your EFT enrollment information is not changing as a result of the new enrollment hub.

If you ever have changes to make to your bank account, use EnrollSafe going forward to update your EFT bank account information.

Electronic remittance advice (ERA) makes reconciling your EFT payments easy and paper-free

Now that you are enrolled in EFT, using the digital ERA is the very best way to reconcile your deposits – securely and efficiently. You’ll be issued a trace number with your EFT deposit that matches up with your ERA on Availity.

You can retrieve your ERAs directly from Availity. Simply log onto Availity and select Claims and Payments > Send and Receive EDI Files > Received Files folder. When using a clearinghouse or billing service, they will supply the 835 ERA for you. You also have the option to view or download a copy of the Remittance Advice under Payer Spaces > Remittance Inquiry tool.

Need further help? EFT and ERA registration and contact information

Type of transaction

How to register, update, or cancel

For registration related questions

To resolve issues after registration

EFT only

Use EnrollSafe

EnrollSafe help desk at

877-882-0384

Available Monday through Friday 9 a.m. to 8 p.m. ET, except public and/or bank holidays.

E-mail: Support@payeehub.org

EnrollSafe help desk at