Anthem announced in July that the AIM Rehabilitative Program was delayed. The AIM Rehabilitative program for Anthem’s Commercial Membership is scheduled to relaunch November 1st. Requests may be submitted beginning October 21st via the AIM ProviderPortal. Processes have been put in place to allow providers to continue to provide treatment and allow claims to process. Claims that were denied for no authorization in error after July 1, 2019 for no prior authorization are being reprocessed. Coverage for PT/ST/OT visits with dates of service July 1, 2019 and thereafter will not require a prior authorization until November 1st. The OrthoNet program is no longer active in applicable markets.


Anthem invites you to take advantage of an informational webinar that will introduce you to the Rehabilitative Program and the capabilities of the AIM ProviderPortalSM.  Visit the AIM Rehabilitation microsite to register for an upcoming training session.

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October 2019 Provider News