Medicare Advantage

 

AIM Specialty Health®* (AIM) created new contact center phone numbers for Medicare providers to call for prior authorization requests. The new phone numbers are listed below.

 

Note: The old number is not available for requests after August 15, 2022, so please use this new number to submit new prior authorization AIM requests.

 

Health plan Market New number
Anthem Blue Cross and Blue Shield CO 833-342-1256
Anthem Blue Cross and Blue Shield CT 833-305-1811
Anthem Blue Cross and Blue Shield GA 833-404-1681
Anthem Blue Cross and Blue Shield ME 833-775-1954
Anthem Blue Cross and Blue Shield MO 833-775-1956
Anthem Blue Cross and Blue Shield NH 833-342-1261
Anthem Blue Cross and Blue Shield OH 833-419-2143
Anthem Blue Cross and Blue Shield WI 833-775-1959
Anthem Blue Cross and Blue Shield IN 833-342-1252
Anthem Blue Cross and Blue Shield VA 888-240-5058
Empire Blue Cross Blue Shield NY 866-745-1784
Anthem Blue Cross and Blue Shield KY 833-404-1677

 

As always, the best way to reach AIM is to use the ProviderPortalSM. It is:

  • Self-service.
  • Available 24/7.
  • Customizable with physician information.
  • Easy to use and allows real-time determinations.

 

The ProviderPortal is a fast and efficient way to start a case. It also allows your team to:

  • Check order status and view order history.
  • Print/save PDF of order summary.
  • Use multiple staff members to enter/view the practice’s orders.
  • Increase payment certainty.
  • Reference desk training and tutorials, including clinical criteria and CPT®

 

If not already registered, your first step is to register your practice in the ProviderPortal at www.providerportal.com.

 

* AIM Specialty Health is an independent company providing some utilization review services on behalf of Anthem Blue Cross and Blue Shield


MULTI-BCBS-CR-004847-22



Featured In:
September 2022 Anthem Provider News - Georgia