Reminder: AIM prior authorization phone number change for Medicare
AIM Specialty Health®* (AIM) created new contact center phone numbers for Medicare providers to call for prior authorization requests. The new phone numbers are listed below.
Note: The old number is not available for requests after August 15, 2022, so please use this new number to submit new prior authorization AIM requests.
|Health plan||Market||New number|
|Anthem Blue Cross and Blue Shield||CO||833-342-1256|
|Anthem Blue Cross and Blue Shield||CT||833-305-1811|
|Anthem Blue Cross and Blue Shield||GA||833-404-1681|
|Anthem Blue Cross and Blue Shield||ME||833-775-1954|
|Anthem Blue Cross and Blue Shield||MO||833-775-1956|
|Anthem Blue Cross and Blue Shield||NH||833-342-1261|
|Anthem Blue Cross and Blue Shield||OH||833-419-2143|
|Anthem Blue Cross and Blue Shield||WI||833-775-1959|
|Anthem Blue Cross and Blue Shield||IN||833-342-1252|
|Anthem Blue Cross and Blue Shield||VA||888-240-5058|
|Empire Blue Cross Blue Shield||NY||866-745-1784|
|Anthem Blue Cross and Blue Shield||KY||833-404-1677|
As always, the best way to reach AIM is to use the ProviderPortalSM. It is:
- Available 24/7.
- Customizable with physician information.
- Easy to use and allows real-time determinations.
The ProviderPortal is a fast and efficient way to start a case. It also allows your team to:
- Check order status and view order history.
- Print/save PDF of order summary.
- Use multiple staff members to enter/view the practice’s orders.
- Increase payment certainty.
- Reference desk training and tutorials, including clinical criteria and CPT®
If not already registered, your first step is to register your practice in the ProviderPortal at www.providerportal.com.
September 2022 Anthem Provider News - Georgia