Effective immediately, the State Health Benefit Plan (SHBP) has elected to expand their telehealth coverage for members and to waive any member out-of-pocket costs for telehealth visits, including visits for mental health, for a temporary period. This means member out-of-pocket costs for Anthem’s telemedicine service, LiveHealth Online, and care received from other telehealth providers is waived. The expansion of telehealth services will allow for telephonic communication, video cell phone communication and audio & video technology, to help members easily connect with providers, while maintaining compliance with social distancing.


For the latest provider news from Anthem Blue Cross and Blue Shield, please visit Provider News Home. If you have specific questions on SHBP coverage for members, you can contact 855-641-4862, and then press 9.If you have any questions related to your contract, please contact your Anthem provider representative.

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April 2020 Anthem Provider News - Georgia
COVID-19 Information – Publication RETIRED as of November 8, 2022