April 1, 2025

April 2025 Dental Provider Newsletter

Administrative

AdministrativeDentalMarch 1, 2025

Cultural competency and diversity training

AdministrativeDentalMarch 28, 2025

Help your patients quit tobacco use

MULTI-BCBS-DEN-080635-25

AdministrativeDentalMarch 1, 2025

Cultural competency and diversity training

This communication applies to dental providers in Colorado.

To comply with Colorado Insurance Regulation 4‑2‑80, we are required to obtain data from both dentists and front office staff who have completed culturally sensitive and anti‑bias training in 2024. Please be on the lookout for an email from us in the months ahead asking you to complete a survey that confirms this required training is complete.

For eLearning experiences, we offer an on‑demand provider training hub. Visit https://tinyurl.com/yfwhjpbu and select the My Diverse Patients icon. You can also enter My Diverse Patients into your browser. The current continuing medical education course is offered to network providers and office staff at mydiversepatients.com.

Dental coverage provided by Anthem HealthChoice Assurance, Inc. doing business as Anthem Blue Cross and Blue Shield. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

MULTI-BCBS-DEN-078213-25-SRS77561, MULTI-BCBS-DEN-080762-25

AdministrativeDentalMarch 28, 2025

Help your patients quit tobacco use

Tobacco use, in its various forms such as smoking, smokeless tobacco, cigars, pipes, water pipes, and electronic cigarettes, is a major cause of preventable illness and death. It can lead to oral health issues, including gingival recession, poor healing, oral cancer, mucosal lesions, periodontal disease, and tooth staining.

For treating tobacco use and dependence, the most effective clinical strategies involve counseling, medication, or a combination of both. Dental practices are ideally positioned to identify patients who use tobacco, provide quitting information, encourage cessation, assess readiness to quit, assist with counseling and pharmacotherapy, and arrange follow‑ups.

Cognitive behavioral therapy, along with other non‑pharmacological approaches like hypnosis and acupuncture, has been shown to boost cessation success rates. Pharmacological treatments such as nicotine replacement therapy and medications like bupropion, varenicline, and inhalers are also effective.

To initiate a tobacco cessation program, dental offices should include questions about tobacco use in their medical/dental history forms to identify users and evaluate their willingness to quit. Members of our medical plans have access to the Quitting Tobacco Roadmap Program, available in the Sydney app.

Additional resources are available through the American Dental Association and the CDC websites.

Dental coverage provided by Anthem HealthChoice Assurance, Inc. doing business as Anthem Blue Cross and Blue Shield. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

MULTI-BCBS-DEN-081172-25-CPN80769