Get all your questions answered with Provider Chat

You now have a new option to have many of your questions answered quickly and easily. With Provider Chat, providers can have a real-time, online discussion through a new digital service, available through Payer Spaces at https://Availity.com. Provider Chat offers:

• Real-time answers to your questions about prior authorization and appeals status, claims, benefits, eligibility, and more.
• An easy-to-use platform that makes it simple to receive help.
• The same high level of safety and security you have come to expect with Anthem.

For questions related to provider contracting concerns, fee schedules, and demographic updates, continue to contact Provider Network Services at 866-947-9398.

Provider Chat is one example of how Anthem is using digital technology to improve the healthcare experience, with the goal of saving valuable time. To get started, access the service through Payer Spaces at https://Availity.com.