AdministrativeDentalOctober 1, 2024

Quick Reference Guide


 Prime and complete All other dental products
Paper claims address Please review the back of the member’s ID card to determine the appropriate dental claims mailing address (address varies by group). In the absence of an address, call the number on the back of the ID card for instructions on where to submit the claim. Please review the back of the member’s ID card to determine the appropriate dental claims mailing address (address varies by group). In the absence of an address, call the number on the back of the ID card for instructions on where to submit the claim.
Electronic claims Follow current process or contact your clearinghouse. Follow current process or contact your clearinghouse.
Customer service numbers See back of patient’s ID card or call 877-567-1804. See back of patient’s ID card
Grievance/appeals Note: Sending to a PO Box different than the following, may result in a delay in your appeal. Attn: Dental Claims
Appeals & Grievances
P.O. Box 1122
Minneapolis, MN 55440 		Anthem Blue Cross
Attn: Corporate Appeals Dept.
P.O. Box 659471
San Antonio, TX 78265
Professional services 866-947-9398 866-947-9398
Provider Reference Manual
(PPO only) 		anthem.com/ca/provider/dental anthem.com/ca/provider/dental
Language Assistance Program See back of patient's ID card. 800-627-0004



Anthem Blue Cross is the trade name of: In California: Blue Cross of California and Blue Cross of California Partnership Plan, Inc. Anthem BC Health Insurance Company is the trade name of Anthem Insurance Companies, Inc. Blue Cross of California, Blue Cross of California Partnership Plan, Inc., Anthem Blue Cross Life and Health Insurance Company, and Anthem BC Health Insurance Company are independent licensees of the Blue Cross Association. In 11 northeastern counties of New York: Anthem HealthChoice Assurance, Inc. and Anthem HealthChoice HMO, Inc. In these same counties, Anthem Blue Cross Retiree Solutions is the trade name of Anthem Insurance Companies, Inc. Independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

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PUBLICATIONS: October 2024 Dental Provider Newsletter