AdministrativeDentalOctober 31, 2024

Introducing our new online payment website launch

In an effort to streamline operations and enhance provider satisfaction, we are thrilled to announce the launch of our new payment website for submission of your payments related to claim overpayment refund requests.

Key features of the payment website:

  • User-friendly access at Availity.com. Do note that you must be currently registered with Availity, or you can sign up:
    • How to navigate to the payment website through Availity:
      • Log in using your user ID and password.
      • Select your state.
      • Select Anthem as your payer.
      • Select the Dental Provider Claim Overpayment tile:
        • You may add this to your favorites for faster access.
  • Secure transactions
  • Active monitoring of payment processing

Active monitoring payment processing

Dedicated members of our team have been assigned and set up with the necessary access to manage, review, and follow up on all payment activities. We are equipped to provide seamless support.

In the unlikely event of a payment processing error, our team will promptly contact you to inform you of the issue to ensure timely corrective measures are taken.

Stay updated

We are committed to maintaining transparent communication. Look out for follow-up communication for any updates related to the payment website.

Thank you for your continued support and trust. We are confident that this new payment website will significantly enhance your experience with us. For any inquiries or further assistance, contact DentalFinanceOperations@anthem.com.

Welcome to a new era of simplified, secure, and efficient payment processing.

Anthem Blue Cross is the trade name of: In California: Blue Cross of California and Blue Cross of California Partnership Plan, Inc. Anthem BC Health Insurance Company is the trade name of Anthem Insurance Companies, Inc. Blue Cross of California, Blue Cross of California Partnership Plan, Inc., Anthem Blue Cross Life and Health Insurance Company, and Anthem BC Health Insurance Company are independent licensees of the Blue Cross Association. In 11 northeastern counties of New York: Anthem HealthChoice Assurance, Inc. and Anthem HealthChoice HMO, Inc. In these same counties, Anthem Blue Cross Retiree Solutions is the trade name of Anthem Insurance Companies, Inc. Independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

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PUBLICATIONS: November 2024 Dental Provider Newsletter