Administrative Digital SolutionsDentalNovember 27, 2024

Get your questions answered fast with Provider Chat

You now have a new option to have many of your questions answered quickly and easily. With Provider Chat, providers can have a real-time, online discussion through a new digital service, available through Payer Spaces at https://Availity.com. Provider Chat offers:

  • Real-time answers to your questions about prior authorization and appeals status, claims, benefits, eligibility, and more.
  • An easy-to-use platform that makes it simple to receive help.
  • The same high level of safety and security you have come to expect with Anthem.

For questions related to provider contracting concerns, fee schedules, and demographic updates, continue to contact Provider Network Services at 866-947-9398.

Provider Chat is one example of how Anthem is using digital technology to improve the healthcare experience, with the goal of saving valuable time. To get started, access the service through Payer Spaces at https://Availity.com.

Anthem Blue Cross is the trade name of: In California: Blue Cross of California and Blue Cross of California Partnership Plan, Inc. Anthem BC Health Insurance Company is the trade name of Anthem Insurance Companies, Inc. Blue Cross of California, Blue Cross of California Partnership Plan, Inc., Anthem Blue Cross Life and Health Insurance Company, and Anthem BC Health Insurance Company are independent licensees of the Blue Cross Association. In 11 northeastern counties of New York: Anthem HealthChoice Assurance, Inc. and Anthem HealthChoice HMO, Inc. In these same counties, Anthem Blue Cross Retiree Solutions is the trade name of Anthem Insurance Companies, Inc. Independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

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PUBLICATIONS: December 2024 Dental Provider Newsletter