November 2022 Provider Newsletter - Connecticut

Contents

Medical Policy & Clinical GuidelinesCommercialNovember 1, 2022

Medical policy and clinical guideline updates available on anthem.com

PharmacyCommercialNovember 1, 2022

Specialty pharmacy updates - November 2022

State & FederalMedicare AdvantageNovember 1, 2022

Personalized Match

State & FederalMedicare AdvantageNovember 1, 2022

Anthem Blue Cross and Blue Shield expands specialty pharmacy precertification list

State & FederalMedicare AdvantageNovember 1, 2022

Keep up with Medicare news

AdministrativeCommercialNovember 1, 2022

Post office boxes being retired because of low usage

Mail is being forwarded to new post office box addresses for one year.

A recent study indicated that several post office boxes are no longer being utilized by providers. To streamline our internal mail processing, we are retiring these post office boxes and utilizing post office boxes currently being used in the provider locations indicated.

 

While we have not received any incoming mail from these retiring post office boxes in the last 12 months, should mail be received, it will be forwarded for a 12-month period. This change is effective immediately.

 

No action is required; this is an informational notification.

 

Provider location

Retiring PO Box number

Replacement PO Box number

 

 

 

 

 

 

 

 

 

 

 

Connecticut, New Hampshire

 

 

 

  

 

 

 

 

 

 

 


 

 

 

Connecticut, New Hampshire

 

 

   

PO Box 201, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 337, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 424, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 430, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 504, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 537, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 540, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 543, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 553, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 555, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 560, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 565, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 697, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 718, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 800, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1010, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1012, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1013, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1018, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1019, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1044, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1050, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1076, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1077, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1079, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1090, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1097, North Haven CT 06473

PO Box 533, North Haven CT 06473

PO Box 1098, North Haven CT 06473

PO Box 533, North Haven CT 06473

 

Consider using Availity.com when sharing information with us. Digital submissions are faster and more efficient than mailing. To register with Availity Essentials, use this link.

 

MULTI-BCBS-CM-009686-22

AdministrativeCommercialNovember 1, 2022

CAA: Keep your provider directory information up to date

As a partner in the care of our members, we ask that you review your online provider directory information regularly and provide updates as needed.

 

For any needed changes, please update your information by submitting them to us on our online Provider Maintenance Form. Once you submit the form, you will receive an email acknowledging receipt of your request.

 

Online update options include:

  • Add/change an address location
  • Name change
  • Tax ID changes
  • Provider leaving a group or a single location
  • Phone/fax number changes
  • Closing a practice location

 

The Consolidated Appropriations Act (CAA), effective January 1, 2022, contains a provision that requires online provider directory information be reviewed and updated (if needed) at least every 90 days. Thank you for doing your part in keeping our provider directories current.

 

MULTI-BCBS-CM-010846-22-CPN10828

Digital SolutionsCommercialNovember 1, 2022

Remote EMR access service for HEDIS

This communication applies to the Commercial and Medicare Advantage programs from Anthem Blue Cross and Blue Shield (Anthem).

 

HEDIS medical record submission made easier with our remote EMR access service

 

Let us take on the responsibility to retrieve medical records for the annual HEDIS® hybrid project by signing up for the remote electronic medical record (EMR) access service offered Anthem.

 

We offer providers the ability to grant access to their EMR system directly to pull the required documentation to aid your office in reaching compliance while reducing the time and costs associated with medical record retrieval.

 

We have a centralized EMR team experienced with multiple EMR systems and extensively trained annually on HIPAA, EMR systems, and HEDIS measure updates. We complete medical record retrieval based on minimum necessary guidelines:

  • We only access medical records of members pulled into the HEDIS sample using specific demographic data.
  • We only retrieve the medical records that have claims evidence related to the HEDIS measures.
  • We access the least amount of information needed for use, disclosure, or for the specific medical records request.
  • We only save to file and do not physically print any PHI.

 

Getting started with remote EMR access

Download and complete the registration form, then email it to us at: Centralized_EMR_Team@anthem.com.

 

FAQ

How does Anthem retrieve your medical records?

We access your EMRs using a secure portal and retrieve only the necessary documentation by printing to an electronic file we store internally on our secure network drives.

 

Is printing access necessary?

Yes. The NCQA audit requires print-to-file access.

 

Is this process secure?

Yes. We only use secure internal resources to access your EMR systems. All retrieved records are stored on Anthem secure network drives.

           

Why does Anthem need full access to the entire medical record?

There are several reasons we need to look at the entire medical record of a member:

  • HEDIS measures can include up to a 10-year look back at a member’s information.
  • Medical record data for HEDIS compliance may come from several different areas of the EMR system, including labs, radiology, surgeries, inpatient stays, outpatient visits, and case management.
  • Compliant data may be documented or housed in a nonstandard format, such as an in‑office lab slip scanned into miscellaneous documents.

 

What information do I need to submit to use the remote EMR access service?

Complete the registration form that requests the following information:

  • Practice/facility demographic information (for example, address, NPI, TIN, etc.)
  • EMR system information (for example, type of EMR system, required access forms, access type, etc.)
  • List of current providers/locations or a website for accessing this list

 

Remote Access not an option? We are now offering onsite visits for HEDIS hybrid retrieval. Email us at Centralized_EMR_Team@anthem.com for more information.


HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

 

MULTI-BCBS-CRCM-004119-22-CPN2931

Digital SolutionsCommercialNovember 1, 2022

Claims status message enhancements: providing clear descriptions and actionable next steps

We’re phasing in clear, concise, and simplified denial descriptions when returning claims status inquiries. The denial descriptions will explain why the claim or claim line was denied and what to do next. We’ve even included details about how to provide us with information digitally to move the claim further along in the claims process.

 

Continuing to improve

The new denial descriptions will be phased in over the next few months. Based on your feedback, we’re starting with those claims or claim lines that have caused the most confusion. If new denial reasons are added, the descriptions will be expanded as well.

 

Accessing claim statuses

The Claims Status application on availity.com* enables you to check the status of your claim and submit attachments needed to process your claim, all in one place. To access the Claims Status app, log into availity.com and, from the Claims & Payments tab, select Claims Status. It’s just that fast and easy to check your claim status through Availity Essentials.

 

If you’re not enrolled in Availity Essentials, use this link for registration information: https://availity.com/Essentials-Portal-Registration. There is no cost for our providers to use the applications through Availity Essentials.

* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.

CTBCBS-CM-10775-22

Digital SolutionsCommercialNovember 1, 2022

Submit digital attachments within seven calendar days for claims filed with a PWK segment indicator

When submitting claims through the Electronic Data Interchange (EDI), a PWK segment indicator tells us you will be submitting supporting documentation for the claim and ensures the documents are attached correctly. The supporting documents are then sent through the Availity Essentials* Attachments Dashboard.

 

In November, the Attachments Dashboard will have a new look for Anthem Blue Cross and Blue Shield claims

The sooner we receive your claim attachments, the faster your claim can be processed for payment. To meet this expectation, the Attachments Dashboard will begin a seven calendar day countdown beginning in November. This means that claims will begin processing sooner for those claims with the PWK segment indicator.

 

If you are unable to meet the seven calendar day submission deadline, the claim will move from your Attachments Dashboard inbox into your History folder and will be marked as expired. The claim will then deny for additional information based on the PWK segment indicator and move to Claims Status located under the Claims & Payments tab on availity.com. Upload your attachment from Claims Status by using the Submit Attachment button located on your claim.

 

To learn more about the new claims attachments workflow, visit our Provider Learning Hub or access the on-demand webinar recording, Learn about the new claims attachments workflow, using this link.

* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.


CTBCBS-CM-10775-22

Digital SolutionsCommercialNovember 1, 2022

You can now submit one electronic claim dispute for multiple claims and access correspondence digitally, too

Submitting Anthem Blue Cross and Blue Shield claims disputes through Availity Essentials* is the most efficient way to have a claim reconsidered. Easily accessible through the Claims & Payments application, select Claims Status to access the claim. Use the Dispute button to file the appeal and upload supporting document to finalize the submission.

 

Add multiple claims to one dispute submission

You can submit one dispute and add multiple claims — up to 25 claims — as long as the additional disputed claims are for the same member, provider, and dispute reason. For Commercial member claims, you can begin submitting multiple claims on one dispute beginning in November.

 

Access acknowledgement, update, and decision letters digitally, too

Access correspondence related to your disputes through the Appeals Dashboard. When you submit multiple claims on one dispute through Availity Essentials, you will receive correspondence related to each individual dispute, so expect a greater number of letters in your Appeals Dashboard. You can easily identify the correspondence related to your multiple dispute submission by looking for the CI-COMM case number.

 

Availity Essentials appeals training

For detailed instructions about submitting disputes electronically, use this link to access appeals training from Availity Essentials.

* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.

CTBCBS-CM-10775-22

Digital SolutionsCommercialNovember 1, 2022

Visit the Provider Learning Hub to view our latest learning opportunities

New learnings added to the Provider Learning Hub.

 

Remittance Inquiry App: How to view, print, and save remittance advice

If you’re still using paper remittance to reconcile your claims, imagine the time you’ll save when you access remittance advice digitally through availity.com. This course shares information about how to view, print, and save electronic remittances.

 

Attachments: How to setup the Medical Attachment role

To submit attachments digitally (medical records, itemized bills, or other documents needed to process your claims), registering your organization in this training is step one. It will help you every step of the way.

 

Claim Submission: How to submit a claim using direct data entry

For providers who are not submitting their claims through Electronic Data Interchange (EDI), availity.com offers direct data entry for professional and facility claims. Take this course and walk through the process for submitting claims electronically.

 

Get started today  

Access the Provider Learning Hub today using this link or from anthem.com under Important Announcements on the home page. 

  • All courses and webcasts are available 24/7 for your convenience.
  • Use filtering options to quickly find courses and job aids.
  • Use the Favorites folder to save items for easy access later.
  • Once registered, no further registration is required.
    • On future visits, your preferences are populated eliminating the need for any additional logon information.

 

Not registered on availity.com? Use this link for registration information or access registration information from the Provider Learning Hub. There is no cost for our providers to use availity.com.

* Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.

CTBCBS-CM-10775-22

Medical Policy & Clinical GuidelinesCommercialNovember 1, 2022

Medical policy and clinical guideline updates available on anthem.com

The following new and revised medical policies and clinical guidelines were endorsed at the August 11, 2022, Medical Policy & Technology Assessment Committee (MPTAC) meeting. These, and all Anthem medical policies and clinical guidelines, are available at anthem.com/provider > select state > scroll down and select See Policies and Guidelines.

 

To view medical policies and utilization management guidelines applicable to members enrolled in the Blue Cross and Blue Shield Service Benefit Plan (commonly referred to as the Federal Employee Program® (FEP®)), please visit www.fepblue.org > Policies & Guidelines. 

 

Medical policy updates

 

Revised medical policies effective August 18, 2022

The following policies were revised to expand medical necessity indications or criteria:

  • MED.00129 Gene Therapy for Spinal Muscular Atrophy
  • SURG.00121 Transcatheter Heart Valve Procedures

 

New medical policy effective August 22, 2022

The following policy is new:

  • MED.00140 Gene Therapy for Beta Thalassemia

 

Revised medical policy effective September 7, 2022

The following policy was reviewed and may have word changes or clarifications but had no significant changes to the policy position or criteria:

  • MED.00129 Gene Therapy for Spinal Muscular Atrophy

 

New medical policy effective September 28, 2022

The following policy is new:

  • MED.00142 Gene Therapy for Cerebral Adrenoleukodystrophy

 

Revised medical policies effective September 28, 2022

The following policies were reviewed and may have word changes or clarifications but had no significant changes to the policy position or criteria:

  • LAB.00019 Proprietary Algorithms for Liver Fibrosis in the Evaluation and Monitoring of Chronic Liver Disease
  • SURG.00032 Patent Foramen Ovale and Left Atrial Appendage Closure Devices for Stroke Prevention

 

Revised medical policies effective September 28, 2022

The following policies were updated with new CPT®/HCPCS/ICD-10-PCS procedure code and/or ICD-10-CM diagnosis code updates:

  • DME.00011 Electrical Stimulation as a Treatment for Pain and Other Conditions: Surface and Percutaneous Devices
  • GENE.00009 Gene Expression Profiling and Genomic Biomarker Tests for Prostate Cancer
  • GENE.00010 Panel and other Multi-Gene Testing for Polymorphisms to Determine Drug-Metabolizer Status
  • GENE.00039 Genetic Testing for Frontotemporal Dementia (FTD)
  • GENE.00049 Circulating Tumor DNA Panel Testing (Liquid Biopsy)
  • GENE.00052 Whole Genome Sequencing, Whole Exome Sequencing, Gene Panels, and Molecular Profiling
  • LAB.00015 Detection of Circulating Tumor Cells
  • LAB.00046 Testing for Biochemical Markers for Alzheimer's Disease
  • MED.00098 Hyperoxemic Reperfusion Therapy
  • RAD.00038 Use of 3-D, 4-D, or 5-D Ultrasound in Maternity Care
  • SURG.00011 Allogeneic, Xenographic, Synthetic, Bioengineered, and Composite Products for Wound Healing and Soft Tissue Grafting
  • SURG.00120 Internal Rib Fixation Systems
  • TRANS.00038 Thymus Tissue Transplantation

 

Archived medical policy effective October 5, 2022

The following policy has been archived:

  • GENE.00034 SensiGene® Fetal RhD Genotyping Test

 

Revised medical policies effective October 5, 2022

The following policies were revised to expand medical necessity indications or criteria:

  • MED.00057 MRI Guided High Intensity Focused Ultrasound Ablation for Non-Oncologic Indications
  • SURG.00119 Endobronchial Valve Devices
  • SURG.00129 Oral, Pharyngeal and Maxillofacial Surgical Treatment for Obstructive Sleep Apnea or Snoring


Revised medical policies effective October 5, 2022

The following policies were reviewed and may have word changes or clarifications but had no significant changes to the policy position or criteria:

  • ADMIN.00006 Review of Services for Benefit Determinations in the Absence of a Company Applicable Medical Policy or Clinical Utilization Management (UM) Guideline
  • DME.00025 Self-Operated Spinal Unloading Devices
  • DME.00041 Ultrasonic Diathermy Devices
  • DME.00043 Neuromuscular Electrical Training for the Treatment of Obstructive Sleep Apnea or Snoring
  • GENE.00018 Gene Expression Profiling for Cancers of Unknown Primary Site
  • GENE.00020 Gene Expression Profile Tests for Multiple Myeloma
  • GENE.00033 Genetic Testing for Inherited Peripheral Neuropathies
  • GENE.00058 TruGraf Blood Gene Expression Test for Transplant Monitoring
  • LAB.00003 In Vitro Chemosensitivity Assays and In Vitro Chemoresistance Assays
  • LAB.00011 Selected Protein Biomarker Algorithmic Assays
  • LAB.00028 Serum Biomarker Tests for Multiple Sclerosis
  • LAB.00029 Rupture of Membranes Testing in Pregnancy
  • LAB.00030 Measurement of Serum Concentrations of Monoclonal Antibody Drugs and Antibodies to Monoclonal Antibody Drugs
  • LAB.00036 Multiplex Autoantigen Microarray Testing for Systemic Lupus Erythematosus
  • LAB.00040 Serum Biomarker Tests for Risk of Preeclampsia
  • LAB.00042 Molecular Signature Test for Predicting Response to Tumor Necrosis Factor Inhibitor Therapy
  • MED.00055 Wearable Cardioverter Defibrillators
  • MED.00082 Quantitative Sensory Testing
  • MED.00089 Quantitative Muscle Testing Devices
  • MED.00096 Low-Frequency Ultrasound Therapy for Wound Management
  • MED.00103 Automated Evacuation of Meibomian Gland
  • MED.00134 Non-invasive Heart Failure and Arrhythmia Management and Monitoring System.
  • OR-PR.00007 Microprocessor Controlled Knee-Ankle-Foot Orthosis
  • RAD.00057 Near-Infrared Coronary Imaging and Near-Infrared Intravascular Ultrasound Coronary Imaging
  • RAD.00061 PET/MRI
  • RAD.00064 Myocardial Sympathetic Innervation Imaging with or without Single-Photon Emission Computed Tomography (SPECT)
  • SURG.00008 Mechanized Spinal Distraction Therapy
  • SURG.00052 Percutaneous Vertebral Disc and Vertebral Endplate Procedures
  • SURG.00077 Uterine Fibroid Ablation: Laparoscopic, Percutaneous or Transcervical Image Guided Techniques
  • SURG.00082 Computer-Assisted Musculoskeletal Surgical Navigational Orthopedic Procedures of the Appendicular System
  • SURG.00088 Coblation® Therapies for Musculoskeletal Conditions
  • SURG.00092 Implanted Devices for Spinal Stenosis
  • SURG.00104 Extraosseous Subtalar Joint Implantation and Subtalar Arthroereisis
  • SURG.00107 Prostate Saturation Biopsy
  • SURG.00114 Facet Joint Allograft Implants for Facet Disease
  • SURG.00128 Implantable Left Atrial Hemodynamic Monitor
  • SURG.00131 Lower Esophageal Sphincter Augmentation Devices for the Treatment of Gastroesophageal Reflux Disease (GERD)
  • SURG.00135 Radiofrequency Ablation of the Renal Sympathetic Nerves
  • SURG.00144 Occipital Nerve Block Therapy for the Treatment of Headache and Occipital Neuralgia
  • SURG.00153 Cardiac Contractility Modulation Therapy
  • SURG.00156 Implanted Artificial Iris Devices
  • SURG.00157 Minimally Invasive Treatment of the Posterior Nasal Nerve to Treat Rhinitis

 

Archived medical policy effective November 6, 2022

The following policy has been archived and has been replaced by AIM guidelines:

  • SURG.00143 Perirectal Spacers for Use During Prostate Radiotherapy

 

New medical policies effective February 1, 2023

The policies below were created and might result in services that were previously covered but may now be found to be either not medically necessary and/or investigational:

  • DME.00049 External Upper Limb Stimulation for the Treatment of Tremors
  • DME.00050 Remote Devices for Intermittent Monitoring of Intraocular Pressure
  • LAB.00049 Artificial Intelligence-Based Software for Prostate Cancer Detection
  • MED.00141 High-volume Colonic Irrigation
  • TRANS.00040 Hand Transplantation

 

Revised medical policies effective February 1, 2023

The policies below were revised and might result in services that were previously covered but may now be found to be either not medically necessary and/or investigational:

  • DME.00044 Robotic Arm Assistive Devices
  • SURG.00079 Nasal Valve Repair

 

Clinical guideline updates

 

Revised clinical guideline effective August 24, 2022

The following adopted guideline was reviewed and may have word changes or clarifications but had no significant changes to the policy position or criteria:

  • CG-MED-68 Therapeutic Apheresis

 

Revised clinical guidelines effective September 28, 2022

The following adopted guidelines were updated with new CPT/HCPCS/ICD-10-PCS procedure code and/or ICD-10-CM diagnosis code updates:

  • CG-GENE-10 Chromosomal Microarray Analysis (CMA) for Developmental Delay, Autism Spectrum Disorder, Intellectual Disability and Congenital Anomalies
  • CG-MED-68 Therapeutic Apheresis
  • CG-SURG-97 Cardioverter Defibrillators

 

Unadopted clinical guideline effective October 1, 2022

The criteria in the following guideline will no longer be applied:

  • CG-SURG-96 Intraocular Telescope

 

Revised clinical guideline effective October 5, 2022

The following adopted guideline was revised to expand medical necessity indications or criteria:

  • CG-GENE-22 Gene Expression Profiling for Managing Breast Cancer Treatment

 

Revised clinical guideline effective October 5, 2022

The following adopted guidelines were reviewed and may have word changes or clarifications but had no significant changes to the policy position or criteria:

  • CG-BEH-02 Adaptive Behavioral Treatment
  • CG-DME-10 Durable Medical Equipment
  • CG-DME-41 Ultraviolet Light Therapy Delivery Devices for Home Use
  • CG-DME-44 Electric Tumor Treatment Field (TTF)
  • CG-MED-55 Site of Care: Advanced Radiologic Imaging
  • CG-MED-64 Transcatheter Ablation of Arrhythmogenic Foci in the Pulmonary Veins
  • CG-MED-65 Manipulation Under Anesthesia
  • CG-MED-66 Cryopreservation of Oocytes or Ovarian Tissue
  • CG-MED-69 Inhaled Nitric Oxide
  • CG-MED-83 Site of Care: Specialty Pharmaceuticals
  • CG-REHAB-07 Skilled Nursing and Skilled Rehabilitation Services (Outpatient)
  • CG-REHAB-08 Private Duty Nursing in the Home Setting
  • CG-SURG-49 Endovascular Techniques (Percutaneous or Open Exposure) for Arterial Revascularization of the Lower Extremities
  • CG-SURG-52 Site of Care: Hospital-Based Ambulatory Surgical Procedures and Endoscopic Services
  • CG-SURG-55 Cardiac Electrophysiological Studies (EPS) and Catheter Ablation
  • CG-SURG-63 Cardiac Resynchronization Therapy with or without an Implantable Cardioverter Defibrillator for the Treatment of Heart Failure
  • CG-SURG-83 Bariatric Surgery and Other Treatments for Clinically Severe Obesity

 

Revised clinical guideline effective February 1, 2023

The following adopted guidelines were revised and might result in services that were previously covered but may now be found to be not medically necessary:

  • CG-DME-31 Powered Wheeled Mobility Devices
  • CG-GENE-11 Genotype Testing for Individual Genetic Polymorphisms to Determine Drug-Metabolizer Status
  • CG-GENE-13 Genetic Testing for Inherited Diseases

 

CTBCBS-CM-009375-22

Medical Policy & Clinical GuidelinesCommercialNovember 1, 2022

Transition to AIM Specialty Health Perirectal Hydrogel Spacer for Prostate Radiotherapy Clinical Appropriateness Guideline

This communication applies to the Commercial and Medicare Advantage programs from Anthem Blue Cross and Blue Shield (Anthem) in Connecticut.

 

Effective November 6, 2022, Anthem will transition the Clinical Criteria for medical necessity review of perirectal hydrogel spacer to the AIM Specialty Health®* (AIM) Perirectal Hydrogel Spacer for Prostate Radiotherapy Clinical Appropriateness Guideline.

 

As a reminder, ordering and servicing providers may submit prior authorization requests to AIM in one of several ways:

  • Access AIM’s ProviderPortalSM directly at https://providerportal.com. Online access is available 24/7 to process orders in real-time and is the fastest and most convenient way to request authorization.
  • Access AIM via Availity* at availity.com.

 

For questions related to guidelines, contact AIM via email at aim.guidelines@aimspecialtyhealth.com.

 

Additionally, you may access and download a copy of the current and upcoming guidelines here.

* AIM Specialty Health is an independent company providing some utilization review services on behalf of Anthem Blue Cross and Blue Shield. Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield.

CTBCBS-CRCM-006034-22-CPN5953

PharmacyCommercialNovember 1, 2022

Specialty pharmacy updates - November 2022

Specialty pharmacy updates for Anthem Blue Cross and Blue Shield (Anthem) are listed below.

 

Prior authorization clinical review of non-oncology use of specialty pharmacy drugs is managed by Anthem’s medical specialty drug review team. Review of specialty pharmacy drugs for oncology use is managed by AIM Specialty Health®* (AIM), a separate company.

 

Important to note: Currently, your patients may be receiving these medications without prior authorization. As of the effective date below, you may be required to request prior authorization review for your patients’ continued use of these medications.

 

Inclusion of National Drug Code (NDC) code on your claim will help expedite claim processing of drugs billed with a not otherwise classified (NOC) code.

 

Prior authorization updates

Effective for dates of service on and after February 1, 2023, the following specialty pharmacy codes from current or new clinical criteria documents will be included in our prior authorization review process.

 

Access our Clinical Criteria to view the complete information for these prior authorization updates.

 

Clinical Criteria

Drug

HCPCS or CPT® code(s)

ING-CC-0002*

Fylnetra (pegfilgrastim-pbbk)

J3590

ING-CC-0002*

Rolvedon (eflapegrastim-xnst)

C9399, J3490, J3590

ING-CC-0002*

Stimufend (pegfilgrastim-fpgk)

C9399, J3490, J3590

ING-CC-0072

Cimerli (ranibizumab-cqrn)

J3590

ING-CC-0220

Xenpozyme (olipudase alfa)

C9399, J3490, J3590

ING-CC-0221

Spevigo (spesolimab-sbzo)

C9399, J3490, J3590

* Oncology use is managed by AIM.

 

Note: Prior authorization requests for certain medications may require additional documentation to determine medical necessity.

 

Site of care updates

Effective for dates of service on and after February 1, 2023, the following specialty pharmacy codes from current or new clinical criteria documents will be included in our site of care review process.

 

Access our Clinical Criteria to view the complete information for these site of care updates.

 

Clinical Criteria

Drug

HCPCS or CPT code(s)

ING-CC-0065

Advate (factor viii (antihemophilic factor, recombinant))

J7192

ING-CC-0065

Adynovate (factor vii)

J7207

ING-CC-0065

Afstyla (antihemophilic factor (recombinant) single chain))

J7210

ING-CC-0065

Alphanate (antihemophilic factor viii)

J7186

ING-CC-0065

Eloctate (recombinant antihemophilic factor)

J7205

ING-CC-0065

Esperoct (factor viii recombinant, glycopegylated)

J7204

ING-CC-0065

factor viii, anti-hemophilic factor (porcine)

J7191

ING-CC-0065

Hemlibra (emicizumab-kxwh)

J7170

ING-CC-0065

Hemofil M ((factor viii) human plasma-derived)

J7190

ING-CC-0065

Humate-P (antihemophilic factor viii)

J7187

ING-CC-0065

Jivi (factor viii, recombinant, pegylated-aucl)

J7208

ING-CC-0065

Koate DVI ((factor viii) human plasma-derived)

J7190

ING-CC-0065

Kogenate-FS (factor viii (antihemophilic factor, recombinant))

J7192

ING-CC-0065

Kovaltry (factor viii (antihemophilic factor, recombinant))

J7211

ING-CC-0065

Novoeight (factor viii (antihemophilic factor, recombinant))

J7182

ING-CC-0065

Nuwiq (factor viii (antihemophilic factor, recombinant))

J7209

ING-CC-0065

Obizur (antihemophilic factor viii (recombinant))

J7188

ING-CC-0065

Recombinate (factor viii (antihemophilic factor, recombinant))

J7192

ING-CC-0065

Vonvendi (von willebrand factor)

J7179

ING-CC-0065

Wilate (antihemophilic factor viii)

J7183

ING-CC-0065

Xyntha (factor viii (antihemophilic factor, recombinant))

J7185

ING-CC-0065

Xyntha Solofus (factor viii (antihemophilic factor, recombinant))

J7185

ING-CC-0148

AlphaNine SD (coagulation factor ix (human))

J7193

ING-CC-0148

Alprolix (recombinant coagulation factor ix)

J7201

ING-CC-0148

Benefix (factor ix recombinant)

J7195

ING-CC-0148

Idelvion (factor ix)

J7202

ING-CC-0148

Ixinity (factor ix)

J7195

ING-CC-0148

Mononine (coagulation factor ix (human))

J7193

ING-CC-0148

Profilnine SD (factor ix complex human)

J7194

ING-CC-0148

Rebinyn (glycopegylated)

J7203

ING-CC-0148

Rixubis (factor ix recombinant)

J7200

ING-CC-0149

Coagadex (factor x)

J7175

ING-CC-0149

Corifact (factor xiii concentrate (human))

J7180

ING-CC-0149

Feiba (anti-inhibitor coagulant complex)

J7198

ING-CC-0149

Fibryga (human fibrinogen)

J7177

ING-CC-0149

NovoSeven RT (factor viia recombinant)

J7189

ING-CC-0149

RiaSTAP (fibrinogen concentrate)

J7178

ING-CC-0149

Sevenfact (factor vlla recombinant)

J7212

ING-CC-0149

Tretten (coagulation factor xiii a-subunit (recombinant))

J7181

 

Step therapy updates

Effective for dates of service on and after February 1, 2023, the following specialty pharmacy codes from current or new Clinical Criteria documents will be included in our existing specialty pharmacy medical step therapy review process. 

 

Clinical Criteria ING-CC-0002 currently has a step therapy preferring Neulasta, Neulasta OnPro, and the biosimilar Udenyca. This update is to notify that the new biosimilars Fylnetra and Stimufend and the new long‑acting colony stimulating factor Rolvedon will be added to existing step therapy as a non-preferred agents.

 

Access our Clinical Criteria to view the complete information for these step therapy updates.

 

Clinical Criteria

Status

Drug

HCPCS or CPT code(s)

ING-CC-0002*

Non-preferred

Fylnetra

J3590

ING-CC-0002*

Non-preferred

Rolvedon

C9399, J3490, J3590

ING-CC-0002*

Non-preferred

Stimufend

C9399, J3490, J3590

ING-CC-0002

Preferred

Neulasta

J2506

ING-CC-0002

Preferred

Neulasta OnPro

J2506

ING-CC-0002

Preferred

Udenyca

Q5111

ING-CC-0002

Non-preferred

Fulphila

Q5108

ING-CC-0002

Non-preferred

Nyvepria

Q5122

ING-CC-0002

Non-preferred

Ziextenzo

Q5120

*Oncology use is managed by AIM

 

This is a courtesy notice that there is a non-material change in the Clinical Criteria for Orencia ING-CC-0078. The criteria document now references ING-CC-0062 Tumor Necrosis Factor Antagonists criteria document for the most current preferred infliximab product(s).

 

Quantity limit updates

Effective for dates of service on and after February 1, 2023, the following specialty pharmacy codes from current or new Clinical Criteria documents will be included in our quantity limit review process.

 

Access our Clinical Criteria to view the complete information for these quantity limit updates.

 

Clinical Criteria

Drug

HCPCS or CPT code(s)

ING-CC-0017

Xiaflex (collagenase clostridium histolyticum)

J0775

ING-CC-0072

Cimerli (ranibizumab-cqrn)

J3590

ING-CC-0182

Feraheme (ferumoxytol)

Q0138

ING-CC-0182

Ferrlecit (ferric gluconate)

J2916

ING-CC-0182

Infed (iron dextran)

J1750

ING-CC-0182

Injectafer (ferric injection)

J1439

ING-CC-0182

Monoferric (ferric derisomaltose)

J1437

ING-CC-0182

Venofer (iron sucrose)

J1756

ING-CC-0220

Xenpozyme (olipudase alfa)

C9399, J3490, J3590

ING-CC-0221

Spevigo (spesolimab-sbzo)

C9399, J3490, J3590

 

* AIM Specialty Health is an independent company providing some utilization review services on behalf of Anthem Blue Cross and Blue Shield.


MULTI-BCBS-CM-10243-22

State & FederalMedicare AdvantageNovember 1, 2022

Personalized Match

Find Care, the doctor finder and transparency tool in the Anthem Blue Cross and Blue Shield (Anthem) online directory, provides Anthem members with the ability to search for in-network providers using the secure member website at www.anthem.com. This tool currently offers multiple sorting options, such as sorting providers based on distance, alphabetic order, and provider name.

 

Beginning January 1, 2023, or later, an additional sorting option will be available for members to search by provider performance called Personalized Match. This sorting option is based on provider efficiency and quality outcomes, alongside member search radius. Provider pairings with the highest overall ranking within the member’s search radius will be displayed first. Members will continue to have the ability to sort based on distance, alphabetic order, and provider name.

 

  • You may review a copy of the Personalized Match methodology which has been posted on Availity* – our secure web-based provider tool – using the following navigation: Go to Availity > Payer Spaces > Anthem > Education & Reference Center > Administrative Support > Personalized Match Methodology.pdf.
  • If you have general questions regarding this new sorting option, please submit an inquiry via the web at availity.com.
  • If you would like information about your quality or efficiency scoring used as part of this sorting option or if you would like to request reconsideration of those scores, you may do so by submitting an inquiry to availity.com.

 

Going forward, Anthem will continue to focus and expand our consumer tools and content to assist members in making more informed and personalized healthcare decisions.

* Availity, LLC is an independent company providing administrative support services behalf of Anthem Blue Cross and Blue Shield.
MULTI-BCBS-CR-007081-22

State & FederalMedicare AdvantageNovember 1, 2022

Anthem Blue Cross and Blue Shield expands specialty pharmacy precertification list

Effective for dates of service on and after December 1, 2022, the specialty Medicare Part B drugs listed in the table below will be included in our precertification review process.

 

Federal and state law, as well as state contract language and CMS guidelines, including definitions and specific contract provisions/exclusions, take precedence over these precertification rules and must be considered first when determining coverage. Noncompliance with new requirements may result in denied claims.

 

HCPCS or CPT® codes

Medicare Part B drugs

C9399, J3490, J3590, J9999

Opdualag (nivolumab and relatlimab-rmbw)

C9096

Releuko (filgrastim-ayow)

A9699

Pluvicto (lutetium lu 177 vipivotide tetraxetan)



MULTI-BCBS-CR-005021-22-CPN4985

State & FederalMedicare AdvantageNovember 1, 2022

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