Introducing myHealthBenefitFinder.com

A decision-making tool for patients navigating the Medicaid renewal process
During the COVID-19 public health emergency, nearly all Medicaid and Children’s Health Insurance Program (CHIP) patients were able to stay enrolled in their current health coverage regardless of changes in eligibility or status. As Medicaid renewals start again, your patients will have to take additional steps to keep their current coverage or find a new health plan. Many will be doing this for the first time and may need advice and support to feel confident throughout the process.

The need for reliable direction in this changing landscape
If your patients who have a Medicaid or CHIP plan don’t renew their benefits, or if they no longer qualify, they are at risk of losing their health coverage and the ability to stay with their current doctors and healthcare providers.

To help your patients stay covered and remain in your care, Anthem Blue Cross and Blue Shield (Anthem) developed a benefits eligibility tool that helps those enrolled in Medicaid or CHIP check if they qualify to renew their coverage. If they no longer qualify, it directs them to coverage and benefits information.

How the decision-making tool works
Patients can visit myHealthBenefitFinder.com/anthem. After they fill out information such as their age, ZIP code, annual household income, and number of household members, they select Results. The next page is customized based on their responses:

• Patients who may still qualify for Medicaid or CHIP health benefits are directed to their state agency website to verify their eligibility.
• Patients who no longer qualify for Medicaid or CHIP are directed to other health plan options.

The tool also provides information on additional benefits they may qualify for, such as programs that help with food, housing, and transportation costs.

We encourage you to share the myHealthBenefitFinder.com/anthem website with those impacted by Medicaid and CHIP renewal. The tool offers reassurance for those who continue to qualify for coverage, and for those who no longer qualify, guidance on other health coverage, including a health insurance marketplace plan, or employer-sponsored coverage.

Additional resource to guide your patients
To support your patients through the new Medicaid and CHIP renewal process, we’ve developed an additional educational Medicaid renewal destination that you can share with them — anthem.com/staycovered.

Your patients may have questions about the Medicaid renewal process. We want you to feel confident you have the answers and resources to guide them.

Together, we can ease your patients’ potential concerns and help make sure there are no gaps in coverage or care.

If you would like more information, contact your Provider Services representative. To learn more about the Anthem plans available, Medicaid and CHIP recipients can call 866-545-0385. We’re standing by to help.