Coordination of benefits for a Federal Employee Program® (FEP®) member

We value the relationship we have with our providers, and always look for opportunities to help expedite the claim processing.  When an FEP member visits the provider office, obtaining the most current medical insurance information will help to establish the primary carrier, and will help alleviate claim denials and support accurate billing.  For questions please contact the Federal Employee Customer Service at 800-438-5356.