AIM Specialty Health®* (AIM) created new contact center phone numbers for Medicare providers to call for prior authorization requests. The new phone numbers are listed below.

 

Note: The old number is not available for requests after August 15, 2022, so please use this new number to submit new prior authorization AIM requests.

 

Health plan

Market

New number

Anthem Blue Cross and Blue Shield

CO

833-342-1256

Anthem Blue Cross and Blue Shield

CT

833-305-1811

Anthem Blue Cross and Blue Shield

GA

833-404-1681

Anthem Blue Cross and Blue Shield

ME

833-775-1954

Anthem Blue Cross and Blue Shield

MO

833-775-1956

Anthem Blue Cross and Blue Shield

NH

833-342-1261

Anthem Blue Cross and Blue Shield

OH

833-419-2143

Anthem Blue Cross and Blue Shield

WI

833-775-1959

Anthem Blue Cross and Blue Shield

IN

833-342-1252

Anthem Blue Cross and Blue Shield

VA

888-240-5058

Empire Blue Cross Blue Shield

NY

866-745-1784

Anthem Blue Cross and Blue Shield

KY

833-404-1677

 

As always, the best way to reach AIM is to use the ProviderPortalSM. It is:

  • Self-service
  • Available 24/7
  • Customizable with physician information
  • Easy to use and allows real-time determinations

 

The ProviderPortal is a fast and efficient way to start a case. It also allows your team to:

  • Check order status and view order history
  • Print/save PDF of order summary
  • Use multiple staff members to enter/view the practice’s orders
  • Increase payment certainty
  • Reference desk training and tutorials, including clinical criteria and CPT® lists

 

If not already registered, your first step is to register your practice in the ProviderPortal at www.providerportal.com.

 

MULTI-BCBS-CR-004847-22



Featured In:
September 2022 Anthem Connecticut Provider News