AdministrativeCommercialJune 30, 2023

Introducing myHealthBenefitFinder.com

A decision-making tool for patients navigating the Health First Colorado (Colorado’s Medicaid Program) renewal process

During the COVID-19 public health emergency, nearly all Health First Colorado and Child Health Plan Plus (CHP+) patients were able to stay enrolled in their current health coverage regardless of changes in eligibility or status. As Health First Colorado renewal starts again, these patients will have to take additional steps to keep their current coverage or find a new health plan. Many will be doing this for the first time and may need advice and support to feel confident throughout the process.

The need for reliable direction in this changing landscape 

If your patients who have a Health First Colorado or CHP+ plan don’t renew their benefits, or if they no longer qualify, they are at risk of losing their health coverage and the ability to stay with their current doctors and healthcare providers.  

To help your impacted patients stay covered and remain in your care, Anthem Blue Cross and Blue Shield (Anthem) developed a benefits eligibility tool that helps those enrolled in Health First Colorado or CHP+ check if they qualify to renew their coverage. If they no longer qualify, it directs them to coverage and benefits information.

How the decision-making tool works

Patients can visit http://www.myHealthBenefitFinder.com/anthem. After they fill out information such as their age, ZIP code, annual household income, and number of household members, then select Results. The next page is customized based on their responses: 

  • Patients who may still qualify for Health First Colorado or CHP+ health benefits are directed to their state agency website to verify their eligibility. 
  • Patients who no longer qualify for Health First Colorado or CHP+ are directed to other health plan options.

The tool also provides information on additional benefits they may qualify for, such as programs that help with food, housing, and transportation costs. 

We encourage you to share the www.myHealthBenefitFinder.com/anthem website with those impacted by Health First Colorado renewal. The tool offers reassurance for those who continue to qualify for coverage, and for those who no longer qualify, guidance on other health coverage, including a Health Insurance Marketplace plan, or employer-sponsored coverage. 

Additional resource to guide your patients 

To support your impacted patients through the new Health First Colorado renewal process, we’ve developed an additional educational Health First Colorado renewal destination that you can share with them — anthem.com/staycovered. 

You and your staff can also support your impacted patients by using the Availity Essentials* platform at availity.com or the Colorado Department of Health Care Policy and Financing’s (HCPF) provider website to identify your Health First Colorado and CHP+ patients. You and your patients can count on us for support.

Your patients may have questions about the Health First Colorado renewal process. We want you to feel confident you have the answers and resources to guide them. 

Together, we can ease your patients’ potential concerns and help make sure there are no gaps in coverage or care. 

If you would like more information, contact your Provider Services representative. To learn more about the Anthem plans available, Health First Colorado recipients can call 866-545-0385. We’re standing by to help.

* Availity, LLC is an independent company providing administrative support services on behalf of the health plan.

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PUBLICATIONS: July 2023 Provider Newsletter