Our “Working with Anthem” webinars are focused on one topic each session and designed to help our providers and their staff learn how to use the tools currently available to improve operational efficiency when working with Anthem Blue Cross and Blue Shield (Anthem).

2021 Subject Specific Webinars


New claim dispute tool on Availity for Commercial business


Tuesday, November 30, 2021, from 12:00-1:00pm MT


Learn about the new functionality now on Availity allowing providers to submit Claim Disputes online for Commercial line of business.


The Anthem provider claim payment dispute process consists of two steps.


1.       Claim Payment Reconsideration: This is the first step in the Anthem provider payment dispute process. The reconsideration represents your initial request for an investigation into the outcome of the claim. Most issues are resolved at the claim payment reconsideration step.


2.       Claim Payment Appeal: This is the second step in the Anthem provider payment dispute process. If you disagree with the outcome of the reconsideration, you may request an additional review as a claim payment appeal.


This tool is already available for Medicare and Medicaid and will be available starting in late November for commercial business as well.

Registration link:



Webinars are offered using Cisco WebEx. There is no cost to attend.  Access to the internet, an email address and telephone is all that's needed.  Attendance is limited, so please register today.


Watch for additional topics and dates in future issues of our monthly provider newsletter throughout the year.  We also will continue to offer our Fall Provider Seminars which will continue to cover a variety of topics in face-to-face and webinar options.


Recorded sessions: 

Most sessions are recorded, and playback versions are available on our Registration Page.  The top portion of the page will show Upcoming Events and the bottom portion will show Event Recordings”.


Note: Event Recordings will require a password.  Please register for the event, even if you are unable to attend, to ensure you will be notified of the Event Recording and password once it is available.


Featured In:
November 2021 Anthem Provider News and Important Updates - Colorado