Our “Working with Anthem” webinars are focused on one topic each session, and designed to help our providers and their staff learn how to use the tools currently available to improve operational efficiency when working with Anthem Blue Cross and Blue Shield (Anthem).

2021 Subject Specific Webinars – April schedule



Enhanced claim question/issue resolution process


Thursday, April 29, 2021


Learn the best way to get answers to your claim questions/issues:


  • Resources available for claims questions/issue resolution.
  • The steps to access those resources.
  • The best time to contact the different teams and resources.
  • Process flow to help better understand when different resources are used to help expedite claims related questions or resolve issues.

Registration link:




Webinars are offered using Cisco WebEx. There is no cost to attend.  Access to the internet, an email address and telephone is all that's needed.  Attendance is limited, so please register today.


Watch for additional topics and dates in future issues of our monthly provider newsletter throughout the year.  We also will continue to offer our Fall Provider Seminars which will continue to cover a variety of topics in face-to-face and webinar options.


Recorded sessions: 

Most sessions are recorded and playback versions are available on our Registration Page.  The top portion of the page will show Upcoming Events and the bottom portion will show Event Recordings”.


Note: Event Recordings will require a password.  Please register for the event, even if you are unable to attend, to ensure you will be notified of the Event Recording and password once it is available.




Featured In:
April 2021 Anthem Provider News and Important Updates -- Colorado
April Working with Anthem webinar: Enhanced claim question/issue resolution process -- Colorado