Genetic testing prior authorization by ordering physician helps ensure accurate lab payment
Please submit genetic testing prior authorization requests to AIM through one of the following ways:
- Access AIM ProviderPortalSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time, and is the fastest and most convenient way to request authorization.
- Access AIM via the Availity Web Portal at availity.com
- Call the AIM Contact Center toll-free number at 800-714-0040, Monday–Friday, 7 a.m.–7p.m. CT.
For further questions regarding prior authorization requirements, please contact the Provider Services number on the back of your patient’s ID card.
October 2018 Anthem Provider Newsletter - CO