The Anthem Blue Cross and Blue Shield (Anthem) VYNE Medical electronic medical attachment program has expired. As a result, many claims with electronic medical attachments submitted through VYNE Medical are not aligning properly to their corresponding claim, causing those claims to be denied.

Effective immediately, you should submit medical attachments through Availity to avoid claims denials. Availity allows your organization or clearinghouse to submit attachments through EDI. 

If you’re using a clearinghouse to submit claims and associated attachments, please advise them immediately to start using Availity to submit claims and attachments.

To submit a medical attachment with your claim submission, log onto availity.com and select the Claims & Payments tab. To submit medical attachments after you have submitted a claim, log onto availity.com, select the Claims & Payment tab and then select Attachments – New.

If you or your clearinghouse is not enrolled in Availity, the process is simple. Assign an Availity administrator for your organization and visit Availity.com/provider-portal-registration to go through the step-by-step process for enrollment. There is no cost to enroll or use Availity for the many digital functions it enables.

For more information about enrolling in Availity, contact their client services department at 1-800-282-4548, Monday through Friday, 8:00 a.m. to 8:00 p.m. Eastern.

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November 2021 Anthem Provider News and Important Updates - Colorado