The providers listed below are participating air ambulance providers with Anthem Blue Cross and Blue Shield and our subsidiary company, HMO Colorado (Anthem).  That means, for Members picked up in Colorado, these participating providers have contractually agreed to accept the Anthem Rate as payment in full for approved and medically necessary transport, and will bill those Members for cost-shares only.

 

Some air ambulance providers choose not to participate with payers like Anthem. 

  • These air ambulance providers may, and often do, charge members rates that are significantly higher than the Anthem contracted provider rates.
  • These non-contracted air ambulance providers, with the assistance of their billing agents, attempt to collect from Anthem Members the difference between Anthem’s allowed amount and their costly billed amount.

To help Anthem members avoid the burden of the high costs of air transportation imposed by non-contracted providers, we ask that, whenever possible, you choose a participating air ambulance provider for your patients who are Anthem members.  Utilizing participating providers:  

 

  • Protects the member from balance billing for what may be excessive amounts,
  • Assures the most economical use of the member’s benefits, and
  • Is consistent with your contractual obligations to refer to in-network providers where available.

 

To schedule fixed wing or rotary wing air ambulance services, please

  1. Contact Anthem for precertification for all non-emergent transports, using the number on the back of the member’s ID card, then
  2. Call one of the phone numbers listed in the table below.

 

Please have the following information ready when you call one of the contracted air ambulance providers:

  • Basic medical information about the patient, including the patient’s name and date of birth or age.  If the service was not precertified with Anthem, the air ambulance provider will also need to receive a full medical report from the attending facility.
  • Current location of the patient, the name of the hospital or facility caring for the patient and its address (city and state).
  • Location where patient is to be transported, including the name of the destination hospital/facility and address.
  • Approximate transport date or timeframe.
  • Special equipment or care needs.

 

Should you have questions regarding the air ambulance network, including providers contracted for air ambulance pickups outside of Colorado, please contact your Provider Network Manager.

 

Note:  All Providers listed below service Colorado even if Location Address indicates out of state.

First, call Anthem for precertification for all non-emergent transports. 

Then call one of the following:

 

Fixed Wing (Airplane) Providers (HCPCS Codes: A0430 & A0435)

 

Provider Name

Phone#

Location Address

Web site

Air Ambulance Specialists, Inc. dba AMR Air Ambulance

800-424-7060

8001 S Interport Blvd, #150, Englewood, CO 80112

www.AMRAirAmbulance.com

AeroCare Medical Transport Systems

630-466-0800

43W 752 Hwy 30

Sugar Gove, IL 60554

www.aerocare.com

 

Air Med International

 

877-288-5340

 

950 22nd Ste. 800 Birmingham, AL 35203

www.airmed.com

 

Air Care 1 International

505-242-7760

5345 Wyoming Blvd. NE Albuquerque, NM 87109

www.aircareone.com

Travel Aire Services

800-645-3987 

525 Skyway                         Pueblo, CO 81001

www.travelaireservices.com

 

Rotary Wing (Helicopter) Providers (HCPCS Codes: A0431 & A0436)

 

Provider Name

Phone#

Location Address

Web site

Air Methods (Rocky Mountain/LIfeNet/Arch

909-915-2305

7211 South Peoria, Englewood, CO 80112-4133

www.airmethods.com

Med Trans Corp

888-807-9189

220 Westcourt Rd        Denton, TX 76207

www.med-trans.net

 

To arrange air transport originating outside the U.S., U.S. Virgin Islands, and Puerto Rico:

Call 800-810-BLUE for BCBS Global Core, formerly BlueCard Worldwide.

 

 

805-1220-PN-CO



Featured In:
December 2020 Anthem Provider News and Important Updates -- Colorado