Provider Communications

COVID-19 Information

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Webinar recording now available for network providers on SBA loans and other federal relief programs in response to COVID-19 (Updated May 1, 2020)

Anthem hosted a provider webinar to share information and resources with its network providers regarding opportunities providers have to access loans through the U.S Small Business Administration (SBA) and other federal programs in response to the economic impact of COVID-19. Access the webinar recording using the password “health” to learn more about federal financial relief for providers.

Important update and clarity regarding National Medical Funding Services


Information from Anthem for Care Providers About COVID-19 (Updated May 19, 2020)

FAQs include the latest information about COVID-19 testing, cost share waivers, telehealth and telephonic care, coding guidelines, and more.

Updated COVID-19 Medicare and Medicaid Information

For the latest COVID-19 Medicare and Medicaid information, please check Medicaid Provider News COVID-19 and Medicare Advantage Provider News Archives.
State & Federal

COVID-19 Update: Guidance for telehealth (audio + video) and telephonic-only care for Behavioral Health services (Updated April 17, 2020)

We’ve updated FAQs with additional details about how behavioral health providers can utilize and be compensated for telehealth (audio + video) and telephonic-only care with their patients.

Federal Resources Available for Care Providers and Employers in the Federal CARES Act

During the COVID-19 crisis, care providers are working to keep the country running while navigating the financial impact it is having on them. To help care providers navigate the resources available to them Anthem Blue Cross has compiled information on programs we have learned about that could provide additional financial relief during this crisis.

Anthem Blue Cross Waives Cost Share for COVID-19 Treatment

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