Termination of Anthem mailboxes — replaced by use of Availity Essentials

As of March 1, 2024, Anthem no longer supports the CAPhysicianApp@anthem.com and CABHContracting@anthem.com email addresses used by providers to request the status of their application to the Anthem network. Providers will instead be referred to Availity Essentials.

To check the status of your application, log into Availity. You will find updated information regarding your application in real time under the section, My Dashboard. If you have questions related to Availity Essentials, contact Availity Client Services at 800-282-4548, or visit the Availity support community.

If you cannot find the answers to your questions there, visit the Contact Us webpage on anthem.com/ca/provider where you will find answers to everyday questions and departments ready to assist you.

With your help, we can continually build towards a future of shared success.