Education & TrainingMedicaidMay 1, 2023

Provider Pathways Doing business with Anthem Blue Cross orientation

At Anthem Blue Cross (Anthem) we value you as a provider in our network. That’s why we’ve redesigned one of the ways we share important information about our tools and resources to make it more useful for you.

Provider Pathways is a 24/7 digital resource that gives a foundation on doing business with Anthem. We are always looking to improve our training methodology, and this self-paced offering provides Anthem with a new approach to an easy on demand option for sharing information on our most frequently used provider tools and resources. In addition, Provider Pathways – Doing business with Anthem eLearning gives you the flexibility for scheduling training for yourself and your staff. 

You’re in control of your training experience!
You select the training path you need. Do you want to learn more about authorizations or maybe you need information on claims? You pick the path. You decide the pace. 

Provider Pathways includes information on most of our frequently used provider tools and resources, such as:

  • Joining our network.
  • Signing up for Availity Essentials:*
  • Enrolling in EFTs/ERAs.
  • Checking member eligibility and claim status.
  • Authorizations and so much more.

For your convenience, Provider Pathways is available on the Provider Training Academy of the provider website at https://providers.anthem.com/ca. If you have questions about this new provider resource, please reach out to your Provider Relations team. 



* Availity, LLC  is an independent company providing administrative support services on behalf of Anthem Blue Cross.

CABC-CD-010939-22-SRS9163

PUBLICATIONS: May 2023 Provider News